Data Analysis consultant (Remote)
Dehleez Trading
Total years of experience :6 years, 11 Months
* Finding Key Performance Indicators(KPI) in order to monitor key business metrics.
* Communication plan for customer relationship management(CRM).
* Implementing Business intelligence(BI) dashboards for senior managers using Microsoft Power BI and Report
Server.
* Teaching people in order to have Automation mindset for every report and save time and increase report
accuracy.
* Finding new business development ideas and strategies and making improvement suggestions for increasing revenue levels.
* Finding new online marketing strategies using Instagram and Facebook.
* Propose weekly and monthly reports & management dashboards for CEO using Power BI report server.
* Generate new KPI’s, reports or dashboards for different stakeholders and multidisciplinary reports such as
Finance, Supply Chain Management, Warehouses, Commercial, Pricing teams and etc…
* Develop automated reports and change the infrastructure of all reports from manual(or routine) reports to
automated and scheduled reports.
* Vendors analysis in order to find Pros and Cons for each vendor using SLA rate ands o on.
* Metric calculations such as SKU correlations, SKU potentials to be/not to be inp romotions & etc.
* Execute quantitative analysis that translate report into actionable insights.
*Measuring impact (post evaluation) of Brick&Mortar/online sales growth and the main positive/negative
factores.
* Market basket analysis for Commercial department
* Customer behavior segmentation for Commercial & Marketing department.
* Calculate the staffs Lat/Long distance and stores to find nearest store to each staff using python API's.
* Pricing Data Analysis and Promotion handling.
* Digikala Aftersales service(AS) & Return orders Data Analyst.
* Digikala Call Center(CC) Data analyst.
* Logistic courier fraud detection using python.
* PIC for Monthly & Weekly reports & making presentations for CEO.
* PIC for OKR monitoring for Call center & Aftersales service managers.
* Making important and beautiful BI Dashboards for Customer Service department (Call center & Aftersales
service).
* Cost Analysis (CC + AS)
* PIC for Digikala customer service Financial zero Base Budgeting (ZBB).
* Responsible for Monthly Reports to CEO and Board of Directors by considering
* Providing new insights for company with defining critical KPI's.
* Analyzing Data using Excel & implementing ETL using Microsoft PowerBI platform.
* Marketing and Business Development experiences:
* PIC (Person In Charge) for writing proposals and contracts for other companies and sturtups.Some of the big
companies I cooperated with them for our business developments in Iran are: Mellat Bank - Ofogh Kourosh -
Alopeyk - Tap30 - AsiaTech - Shatel - Taxi Maxim - Takhfifan - NetBarg - Saman Insurance and so on.
* Campaign design ( different types of campaigns we launched such as daily, Weekly, M onthly or yearly
campaigns )
* Managements of needs
* Preparing to-do list for project tasks.
* Juggling with the triangle of scope, budget, and time and then weighing priorities according to the needs and
objectives of the company.
* Whole Sale to the customers
* Accounting and Auditing
* Tracking customer checks and pass them
* Buying raw material for factory
and so on.
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