Data Entry Operator
Tejoury
مجموع سنوات الخبرة :5 years, 4 أشهر
Data entry
Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
Work in the sites of Panda, Othaim and Danube. Visiting their sites from Mar 2017 to Sep 2017.
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Close new deals at a high rate
Build relationships with existing customers
Cultivate new leads within the sales territory
Travel throughout the territory and visit customers on a recurring basis
Manage multiple accounts simultaneously
Maintain records of all sales leads and/or customer accounts
Represent the brand during all customer and prospect interactions
Educate customers on how products or services can benefit them financially and professionally
Monitor the company’s industry competitors, new products, and market conditions.
Determine users’ technical needs and provide them with appropriate solutions
Install hardware, software and device drivers on standalone computers
Install and configure computer networks including LAN and WAN
Manage network configurations to ensure that all computers on a network can communicate effectively
Test computers peripherals, hardware and software to ensure that they are working appropriately
Upgrade software, patches and operating systems on a continuous basis
Install and configure monitors, keyboards and printers
Troubleshoot hardware and software problems
Act as a technical resource in order to assist users with resolving computer issues
Answer tickets and emails pertaining to users’ computer problems
Ensure that all computers are secured effectively by installing and updating antivirus software
Set up and organize IPs appropriately
Train users on new software
Analyze network problems and manage preventative maintenance procedures
Explain the role of network applications and equipment to the end users
Maintain documentation of technical maintenance procedures carried out