Logistics Assistant
Orpro Company LLC
Total years of experience :14 years, 2 Months
• Receive shipments and ensure both quality and quantity
• Trace, track and expedite purchase processes
• Create and maintain contact with vendors and customers to ensure timely delivery of goods
• Interact with third party logistics service providers
• Audit freight cost and documentation
• Maintain communication with warehouse staff to ensure proper working order
• Review bills, invoices and purchase orders
• Ensure all payments are processed in time
• Assist customers with inquiries
• Update shipment information in database
• Organize files both manually and electronically
• Ensure that the warehouse has sufficient space for incoming deliveries
• Ensure that all items are properly numbered and tagged
• Correspondence with Agents and shipping lines for queries and shipments
• Handling Nominations
• Attending customer enquires that any complaint has been addressed at the earliest
• Export documentation
• Attending customer enquires that any complaint has been addressed at the earliest
• Follow up cargo till destination
• Handling Nominations
• Documents Filing
• Preparing B/L
• International Customer service
• Email and Fax
• Export and import documentation
• Follow up of cargo
• Documents filing
• Customer service
• Email correspondence
• Data entry in company’s software
• Making invoices
Attending to customer enquiries in person or over the phone