Technical Consultant
Black Belt Technology
مجموع سنوات الخبرة :15 years, 4 أشهر
• Participated in Several Oracles UCM, IRM Proof of Concepts.
• Excellent experience on oracle and SQL Databases, preparing to be OCA (Oracle 11g Certified Associate) & OCP (Oracle 11g Certified Professional).
• Upgrade Oracle 10gR2 to 11gR2, Export and Import.
• Windows 2003+2008 System Installation, configuration, implementation, standalone and Clustering Environment.
• Installing Configure, and administration of IBM FileNet P8 4.5.1 on an SQL Database (HA), and Oracle Database on a Windows Environment.
• Installing Configure, and administration of Oracle UCM on Oracle Database 11gR2 on a Windows Environment.
• Good communication skills with users at all levels (business users, senior management, and IT) providing both written and verbal communications throughout the project cycle.
• Achieving the targets and milestones.
• IBM FileNet P8 Suit: Content Engine, Process Engine, Application Engine and Image Manager.
• Configure and administration of IBM DataCap
• Identify customer requirements and needs
• Design a product set or solution to meet those requirements.
• Evangelize the proposed solution.
• Adjust the solution as necessary with the customer.
• Collect Business Relevant.
• Technically Knowledgeable.
• Know the audience in Business market.
• Site Survey.
• Proof of Concepts for multi verticals (such as: HR, Finance, Insurance, Healthcare, Construction, Correspondence and Sales).
• Demonstrations & Presentations.
• Prepare RFPs.
• In Projects:
* Analysis
* Workflows Implementations.
* System Configurations.
* User & Admin Trainings.
1 Working with two teams (Al-Gosaibi and huge IT Team in Nomura).
2 Recommended a VPN Tunnel with Dubai Office and accepted.
3 Working closely with the marketing department to monitor the market situation and support them accordingly.
4 Users’ Operation and service trainer.
5 Understand and meet customer needs and requirements.
6 Maintaining the highest standards of customer service.
7 Responding and following up sales (spare parts) enquiries using appropriate methods.
8 Suggesting some modifications for the PC's and servers' features.
9 Recommending some technical issues to support the sales department in Al-Gosaibi.
10 Setting the basic configuration of the routers.
11 Handling all the IT issues.
12 Downloading and upgrading systems.
13 Handling some of the servers' issues.
14 Handling the cabling process.
15 Supporting the technical team of Nomura.