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Hamza Alassaf, HR Business Partner

Hamza Alassaf

HR Business Partner·MakanE- Mawdoo3.com l

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 6 years, 1 months

HR Business Partner

December 2021 - June 2024

MakanE- Mawdoo3.com l

Abu Dhabi, United Arab Emirates

December 2021 - June 2024

Managed all HR operations across MakanEs UAE offices in Abu Dhabi, Dubai, and Sharjah. Served as an HR Business Partner with the commercial department, and leading HR projects in collaboration with the head office in Jordan to drive organizational success and enhance employee engagement.

Manage processing of payroll for UAE branch, and ensure adherence to UAE labor laws and WPS compliance.
Serve as the point of contact for employee inquiries related to payroll, benefits, commission, AD Pension, and deductions, providing timely and professional assistance.
Ensure all PRO-related processes are completed smoothly and on time, including employee visas and health insurance.
Oversee the full recruitment process for Commercial Department vacancies, including sourcing, screening, interviewing, and onboarding.
Implement HR analytics to track key metrics, including: turnover, cost of turnover, time to fill, cost per hire, analyze trends, and provide data driven insights for strategic decision making.
Manage performance evaluations, provide feedback, and goal-setting sessions to drive continuous improvement and alignment with organizational objectives.
Conduct termination interviews to ensure a thorough and respectful exit process.
Organizing and coordinating employee training and development programs, tracking progress, and evaluating effectiveness.
Manage employee relations matters such as conflict resolution, disciplinary actions, and grievance handling.

Company industry:
Internet & E-commerce

HR Business Partner

December 2021 - January 2024

Mawdoo3.com

Abu Dhabi, United Arab Emirates

December 2021 - January 2024

Manage processing of payroll for UAE branch, and ensure adherence to UAE labor laws and WPS compliance.
Serve as the point of contact for employee inquiries related to payroll, benefits, commission, AD Pension, and
deductions, providing timely and professional assistance.
Ensure all PRO-related processes are completed smoothly and on time, including employee visas and health
insurance.
Oversee the full recruitment process for Commercial Department vacancies, including sourcing, screening,
interviewing, and onboarding.
Implement HR analytics to track key metrics, including: turnover, cost of turnover, time to fill, cost per hire,
analyze trends, and provide data driven insights for strategic decision making.
Manage performance evaluations, provide feedback, and goal-setting sessions to drive continuous improvement
and alignment with organizational objectives.
Conduct termination interviews to ensure a thorough and respectful exit process.
Organizing and coordinating employee training and development programs, tracking progress, and evaluating
effectiveness.
Manage employee relations matters such as conflict resolution, disciplinary actions, and grievance handling.

Company industry:
Internet & E-commerce

HR & Admin Officer

May 2019 - July 2021

MAB Facilities Management L.L.C, Queen Alia International Airpor

Amman, Jordan

May 2019 - July 2021

Managed all HR and administrative operations for MABs biggest project, Queen Alia International Airport, (approximately 400 employees)

Administer end-to-end payroll processing on a monthly basis, ensuring accuracy and adherence to payroll policies and procedures
Explain HR policies, procedures, laws, and standards to new and existing employees
Manage employee records and HRIS systems, ensuring the accuracy and confidentiality of data
Assist in benefits administration, including claims management, and employee communication
Conduct exit interviews and recommend corrective action if necessary

Company industry:
Facilities & Property Management

HR & Admin Officer

January 2019 - January 2021

MAB Facilities Management L.L.C, Queen Alia International Airport

Amman, Jordan

January 2019 - January 2021

Managed all HR and administrative operations for MABs biggest project, Queen Alia International Airport,
(400 employees).

Company industry:
Facilities & Property Management

HR Intern

February 2018 - December 2018

Pioneers Academy

Amman, Jordan

February 2018 - December 2018

Supported recruitment, HR operations, and career event coordination

Company industry:
Primary, Prep, & Secondary School

Education

University of Technology Malaysia (UTM)

July 2026

July 2026

Master's degree, MBA

Malaysia

The University Of Jordan

June 2017

June 2017

Bachelor's degree, Public Administration

Jordan

University of Jordan

January 2017

January 2017

Bachelor's degree, Public Administration

Jordan

Skills

HR Strategy
Expert
HR Strategy
Expert
Business Acumen
Expert
Business Acumen
Expert
Performance Management
Expert
Performance Management
Expert
Administration
Expert
Administration
Expert
Compensation and Benefits
Expert
Compensation and Benefits
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
COLLABORATION
Expert
COLLABORATION
Expert
ANALYTICS
Expert
ANALYTICS
Expert
SOURCING
Expert
SOURCING
Expert
COORDINATING
Expert
COORDINATING
Expert
Performance Management
Expert
Performance Management
Expert
HR Analytics
Expert
HR Analytics
Expert
Employee Relations
Expert
Employee Relations
Expert
Training and Development
Expert
Training and Development
Expert
Business Acumen
Expert
Business Acumen
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Arabic
Expert
Arabic
Expert
English
Expert
English
Expert
HR Metrics
Expert
HR Metrics
Expert
Benefits Administration
Expert
Benefits Administration
Expert
Total Reward
Expert
Total Reward
Expert
HR Technology
Expert
HR Technology
Expert
UAE Labour Laws
Expert
UAE Labour Laws
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
BUSINESS ANALYTICS
Intermediate
BUSINESS ANALYTICS
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
ORGANIZATIONAL EFFECTIVENESS
Intermediate
ORGANIZATIONAL EFFECTIVENESS
Intermediate
PEOPLE ANALYTICS
Intermediate
PEOPLE ANALYTICS
Intermediate
WORKFORCE OPTIMIZATION
Intermediate
WORKFORCE OPTIMIZATION
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
PHRi- Professional in Human Recourses-International
SHRM-SCP
PHRi
Dec 2021 - Mar 2025
Human Resource Management Diploma
Apr 2017