حمزة آندي

• Led and managed the Supply Chain unit, overseeing all aspects of the procurement process, including long-term contracts, logistics, inventory management, and procurement analysis.
• Developed and implemented comprehensive business plans and monitored progress against key performance indicators.
• Negotiated and finalized complex procurement deals with suppliers, ensuring competitive pricing and adherence to ACTED's procurement guidelines.
• Provided technical support and guidance to field operations teams in Syria (northeast and northwest), Turkey, and Iraq, effectively coordinating remotely on logistics and procurement challenges.
• Successfully led the implementation of Framework Agreements for high-consumption goods and services across multiple countries, fostering strong relationships with key suppliers and maintaining close communication with headquarters in France.
• Ensured all activities were conducted in compliance with ACTED's strict procurement policies, procedures, and donor regulations.

• Led strategic planning, project implementation, and execution for a portfolio of over 20 concurrent projects, ensuring continuous optimization and support across all aspects of the Supply Chain.
• Collaborated extensively with cross-functional teams across the organization to streamline operations and enhance efficiency.
• Successfully transitioned from a fixed-cost facilities model to a variable cost model by implementing a 3PL-managed facilities strategy, significantly reducing overhead expenses.
• Supervised and mentored a team of 10+ personnel across four key departments: Procurement (long-term contracts & transactional), Warehousing, Fleet & Assets Management, ensuring timely completion of all assigned tasks and providing necessary training and development opportunities.
• Enhanced the functional strategy by conducting thorough annual business plan reviews and consolidating procurement plans to develop robust framework agreements that effectively addressed the organization's overall needs.
• Conducted comprehensive market assessments to ensure the strategic sourcing process remained up-to-date and competitive.
• Ensured strict adherence to donor regulations and internal organizational procedures through robust compliance controls.
• Leveraged a 3PL partner to minimize overhead and facilities expenses while simultaneously enhancing operational flexibility to adapt to changing program needs and potential expansion or retraction.
• Successfully enhanced the assets management by implementing Microsoft Access to track asset locations and utilizing barcode readers to facilitate the process, resulting in increased efficiency and speed during asset counts.

Supply Chain and Admin Officer (Jun 2015- Oct 2018)
• Guided and supported all aspects of supply chain, procurement, and logistics operations.
• Served as the primary point of contact for supply chain and long-term contracts, overseeing logistics operations and ensuring strict contract compliance with both suppliers and donors.
• Significantly reduced procurement costs by 20% by establishing long-term agreements that covered up to 70% of overall procurement needs while simultaneously ensuring the continuation and enhancement of service quality.
• Provided comprehensive administrative support to ensure the efficient operation of the office.
• Supported managers and employees through a variety of tasks related to organization, communication, and administrative processes.
• Handled confidential and time-sensitive material with the utmost discretion and professionalism.

• Provided third-party logistics services to a diverse portfolio of high-profile clients across sectors including electronics, aircraft tires, and publishing.
• Demonstrated expertise in international shipping operations, including inbound and outbound cargo management across various trade lanes.
• Possessed strong strategic planning and business development skills to identify and capitalize on new market opportunities.
• Successfully implemented and supported initiatives to enhance quality control and reduce shipping costs within the shipping department.
• Planned and executed shipping activities for high-profile events and large-scale occasions, ensuring timely and efficient delivery.
• Managed the consolidation of shipments from multiple suppliers to optimize logistics and minimize transportation expenses.
• Provided comprehensive logistics services encompassing international freight forwarding across sea, land, and air modes of transport, including managing customs clearance processes to ensure compliance with all relevant regulations and minimize delays.
• Successfully cross-sold value-added services such as free zone operations and customs paid warehousing, encompassing receiving, storing, and dispatching goods, while maintaining proper inventory management and efficient warehouse utilization.