hamza hassan

-Overseeing multiple restaurant operations
-Implementing brand standards and operational procedures
• develop and update menus, pricing, to enhance the guest experience and profitability
-Driving sales growth and revenue
-Conducting performance evaluations and providing feedback
-Analyzing financial reports and implementing cost-control measures
-Monthly operation reports- FINANCE &SALES - COVERS- MARKETING- MENU FEEDBACK
KITCHEN FEEDBACK- MAINTENANCE- CUSTOMER FEEDBACK- HR- BUSINESS STRATEGY PLAN.
-Developing and implementing marketing strategies with the marketing team
-Collaborating and cooperating with the heads position teams from the brands
-Implementing initiatives to improve operational efficiency
-Monitoring competition and market trends
-Managing Maintenance
-Monthly & Weekly internal audits and inspections
-Coordinate daily Front of the House and Back of the House restaurant operations. Deliver
superior service and maximize customer satisfaction.
-Recruitment and training of new staff members.
-Managing and developing restaurant staff.
-Appraise staff performance and provide feedback to improve productivity. Estimate future
needs for goods, kitchen utensils, and cleaning products. Ensure compliance with sanitation
and safety regulations.
Check stock levels, order supplies and prepare cash drawers and petty cash.
Organizing staff accommodation and transportation.

Maintaining Safety and food quality standards.
. Supervises the operation of the restaurants, Maintains and provides high-quality of service
to the guests.
. Monitors and provides the needs of the restaurants to ensure service efficiency.
. Taking initiatives to generate revenue and achieve the financial target.
. Monitors the apartments to ensure performance and standards are met.
. Training the staff on upselling and service, providing tools for the staff to give pest
performance on all points related to the operation.
. trainer of self-development and motivation, encouraging and providing a good work
environment.
. Controlling operational costs and identifying ways to cut waste.
. Handling Google Maps reviews and the Business number of the company.
. Taking care of the Dammam region maintenance and logistics.
. Hiring, promoting, and being responsible for staff documentation related to HR.
. Managing restaurant staffs work schedules and productivity.
. responsible for payroll data records.
. Handling catering and VIP Events.
. Organizing staff accommodation and transportation.
. Corporate and coordinate with another rejoins.

. Ordering cakes for the operation and controlling the wastage.
. Service and customer satisfaction.
. Monitors employees to ensure performance expectations are met.
. Ensures compliance with all restaurant policies, standards, and procedures.
. Ensures all employees have proper supplies, equipment, and uniforms. regarding food
quality and service
. Assist the Restaurant Manager in training and supervising front-of-house staff members.
. Supervise the floor during operation service and ensure that all standards.
. Observe performance and encourage improvement where necessary.

. Interacts with guests to obtain feedback on product quality and service levels.
. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives
are met.
. Managing restaurant staffs work schedule.