Taufan Alexander Sibero

• Overseeing daily premium restaurant operations to ensure exceptional
standards and seamless guests experience
• Leading, training and motivating the service team to maintain high performance,
product knowledge and hospitality excellence
• Developing strategic partnership and events with brands, communities and
corporate clients to increase revenue and brand visibility
• Ensuring consisten brand presentation and guests satisfaction
• Monitoring fiinancial performance, operational efficiency and recommending
changes to increase productivity;
• Lead team of45+ professional people within premium dining environment

• Developing relationships and collaborations with brands, new clients and managing
relationships with existing clients;
• Ensuring B2C and B2B processes run effectively & efficiently;
• Developing strategies to gain direct sales in the restaurants and cafes
• Approaching communities, event organizers and other potential companies to reach
agreements and activation in order to increase sales;
• Monitoring operational efficiency and recommending changes to increase
productivity;
• Preparing monthly store budgets;
• Ensuring products & services are in accordance with Company regulations and
quality standards;
• Prepare and present monthly, quarterly and annual reports, analysis and
operational reports.
• Lead team of55 - 60 people, 3 outlets with total capacity of 350+ customers

• Developing relationships and collaborations with brands, new clients and managing
relationships with existing clients;
• Ensuring B2C and B2B processes run effectively & efficiently;
• Developing strategies to gain direct sales in the restaurants and cafes
-Approaching communities, event organizers and other potential companies to reach
agreements and activation in order to increase sales;
• Monitoring operational efficiency and recommending changes to increase
productivity;
• Preparing monthly store budgets;
• Ensuring products & services are in accordance with Company regulations and
quality standards;
• Prepare and present monthly, quarterly and annual reports, analysis and
operational reports.
• Lead team of55 - 60 people, 3 outlets with total capacity of 350+ customers

Pre-openingmanager, sourced and trained staff, effective workflow, coordinate
with suppliers and communities, budgeting program, manage day-to-day pre-
opening operations with each department;Marketing, Food & Beverage, Bar,
Floor, Security, etc. Participated with marketing department, together with other
team perfecting S.O.P, executed several events which involved, private after
party, dinner with artists, and live dj performance.

Supervise team, ensuring quality, staffscheduling, cost control, maximising revenue
through upselling, customer satisfaction and complain handling, effective workflow,
train staff, budgeting program, manage day-to-day operations

Supervise team, ensuring quality, staffscheduling, cost control, maximising revenue
through upselling, customer satisfaction and complain handling, effective workflow,
train staff, budgeting program, manage day-to-day operations

Quality control, customer satisfaction, staff scheduling, effective
workflow, interviewed and train staff, budgeting program, manage day-to-day
operations, and coordinate sales program.

Quality control, prepare and submit daily reports, supervise staff, handle
customers complain, ensure stock of goods of front of house