Hamzeh Agha

• Worked with cross-functional project teams delivering strategic core business
operations initiatives for clients across the GCC.
• Establish project management frameworks and governance models to ensure consistent
delivery and benefits realization across multiple workstreams.
• Led and managed the implementation of internal technology projects related to the
Knowledge Management Hub.
• Led Deloittes Local Content initiatives, driving business process redesign, stakeholder
alignment, and performance governance to improve decision-making, accountability,
and reporting accuracy across the organization.

• Delivered digital transformation programs focused on technology, process optimization,
and organizational redesign for government and public sector clients.
• Conducted Fit/Gap analyses to assess technology maturity and design optimized
operating models for business-IT integration.
• Defined project scope, deliverables, and timelines while optimizing resource allocation
across multiple workstreams.

• Managed API and EDI integration projects for customer-facing e-commerce platforms,
ensuring seamless data flow across systems.
• Designed risk management frameworks and project plans to enhance operational
efficiency and minimize disruption.

• Coordinated business and technology projects, supporting analysis, QA, and delivery
management.
• Ensured compliance with internal project frameworks and supported CIO-level
reporting.

• Supported enterprise technology operations, optimizing application performance and
user experience.
• Developed test plans and coordinated with developers to resolve performance and
functionality issues.