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Syed Shamsuddin, ERP Techno- Functional Supervisour

Syed Shamsuddin

ERP Techno- Functional Supervisour ·Imtiyazat Alriyadh Co. Ltd.

Saudi Arabia

Bachelor's degree, Computer Science Engineering

Work experience

Total years of experience: 17 years, 0 months

ERP Techno- Functional Supervisour

August 2025 - January 2026

Imtiyazat Alriyadh Co. Ltd.

Jeddah, Saudi Arabia •Hybrid

August 2025 - January 2026

• Spearheaded the development and customization, maintenance of SAP B1 ensuring alignment with IT policies and efficient resource allocation for projects.
• Administered application access levels, enhancing role-based authorization for improved security and compliance.
• Created comprehensive documentation and conducted thorough code reviews, actively contributing to the software development lifecycle.
• Implemented robust security controls and managed access to IT resources, delivering effective technical solutions and resolving complex issues.
• Developed and executed test strategies, overseeing testing processes to ensure high-quality deliverables and system functionality.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Information Technology

IT Team Leader

February 2024 - July 2025

Pioneers Technical Co.

Jeddah, Saudi Arabia •Hybrid

February 2024 - July 2025

• Established strategic goals within the IT department, ensuring seamless daily operations and system reliability.
• Partnered with cross-functional teams to design and implement technical solutions tailored to business needs.
• Monitored application performance metrics, proactively identifying and resolving issues to optimize configurations, enhancing overall performance and scalability.
• Collaborated with application developers, infrastructure teams, and vendors to troubleshoot and resolve complex issues, ensuring system integrity and user satisfaction.
• Leveraged expertise in ERP systems, particularly SAP B1, to drive process improvements and support organizational objectives.
• Championed initiatives that improved operational efficiency, contributing to a more agile IT environment.
Company industry:
Merchandising
Job role:
Consulting

BI Developer- Functional

October 2019 - November 2023

Nesma Infrastructure & Technology

Jeddah, Saudi Arabia •Hybrid

October 2019 - November 2023

• Transitioned from BI Developer to ERP Functional Consultant, leveraging extensive experience in OBIEE to enhance ERP solutions.
• Developed and optimized dashboards and KPIs, driving data-driven decision-making within the organization.
• Utilized ETL mapping to streamline data integration from DWH sources, producing insightful reports and visualizations.
• Conducted OBI installation and troubleshooting, ensuring high-quality standards for dashboards integrated with EBS modules.
• Managed Navigation Control, Data Access, and Function Security, enhancing system integrity and user access.
• Collaborated in solution design and testing, contributing to the successful implementation of ERP systems and improving operational efficiency.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Engineering

OBI Developer

August 2017 - September 2019

Gulf Engineering House Co.

Riyadh, Saudi Arabia •Remote

August 2017 - September 2019

• Leveraged Oracle Business Intelligence to develop tailored reports and execute complex SQL queries, enhancing data-driven decision-making.
• Designed and optimized data models utilizing data warehousing features of Oracle Database, improving report accuracy and efficiency.
• Implemented indexing strategies on database tables, significantly accelerating data retrieval and boosting overall database performance.
• Cultivated a strong understanding of application connectivity and database utilization, ensuring seamless integration and functionality.
• Engaged with customers to gather new requirements and provided ongoing support, fostering strong client relationships and satisfaction.
• Transitioning into ERP Functional Consultant role, applying analytical skills and technical expertise to optimize SAP B1 implementations and system analysis.
Company industry:
General Engineering Consultancy
Job role:
Engineering

IT Systems Engineer

October 2014 - July 2017

Huawei Technologies Co.

Riyadh, Saudi Arabia •Hybrid

October 2014 - July 2017

• Developed and optimized reports using Oracle Business Intelligence, ensuring alignment with business requirements and enhancing decision-making processes.
• Designed and implemented data models leveraging data warehousing features of Oracle Database, resulting in improved report accuracy and efficiency.
• Created and optimized indexes on database tables, significantly improving data retrieval times and overall database performance.
• Demonstrated strong knowledge of application connectivity and database utilization, facilitating seamless integration across systems.
• Engaged with customers to gather and analyze new requirements, driving continuous improvement in reporting and data analysis capabilities.
Company industry:
Telecommunications
Job role:
Information Technology

Software Engineer

May 2009 - September 2014

Datecon Alsaudi Co. Ltd.

Riyadh, Saudi Arabia

May 2009 - September 2014

• Leveraged Oracle Business Intelligence to develop tailored reports, enhancing decision-making processes for stakeholders.
• Designed and optimized Data Models using Data Warehouse features of Oracle Database, ensuring efficient data management and reporting.
• Enhanced database performance by creating indexes on tables, resulting in faster data retrieval and improved user experience.
• Demonstrated strong understanding of application connectivity and database usage, facilitating seamless integration across systems.
• Engaged with customers to gather new requirements and provide ongoing support, ensuring alignment with business needs and driving user satisfaction.
• Transitioned expertise in data analysis to ERP functionalities, positioning for a role as an ERP Functional Consultant specializing in SAP B1.
Company industry:
Telecommunications
Job role:
Information Technology

Systems Analyst

October 2006 - February 2007

Satyam Computer Solutions

Hyderabad, India

October 2006 - February 2007

• Leveraged systems administration expertise to enhance IT infrastructure and streamline operations.
• Spearheaded business process optimization initiatives, resulting in improved efficiency and productivity.
• Provided exceptional IT support to international customers, ensuring timely resolution of technical issues and enhancing user satisfaction.
• Collaborated with cross-functional teams to identify and implement ERP solutions, driving alignment with business objectives.
• Analyzed system requirements and user needs to deliver tailored ERP solutions, contributing to successful project outcomes.
• Developed training materials and conducted sessions for end-users, fostering a smooth transition to new ERP systems.
Company industry:
Administration Support Services
Job role:
Consulting

Education

Jawaharlal Nehru Technological University

April 2007

April 2007

Bachelor's degree, Computer Science Engineering

India

GPA (percentage): 52%

GPA (percentage): 52%

Project: CRM, ECM, HRMS
View attachment

Skills

VMware ESX
Expert
VMware ESX
Expert
Load Balancing
Expert
Load Balancing
Expert
SQL
Expert
SQL
Expert
VDI
Expert
VDI
Expert
Storage Solutions
Expert
Storage Solutions
Expert
Software Development
Expert
Software Development
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
Service Delivery Framework
Expert
Service Delivery Framework
Expert
Data Analytics
Expert
Data Analytics
Expert
Software Maintenance
Expert
Software Maintenance
Expert
Business Analyst
Expert
Business Analyst
Expert
Functional & Technical Engineer
Expert
Functional & Technical Engineer
Expert
Management
Intermediate
Management
Intermediate
Reports
Expert
Reports
Expert
Linux
Intermediate
Linux
Intermediate
Oracle Forms
Expert
Oracle Forms
Expert
RMAN
Expert
RMAN
Expert
Ubuntu
Expert
Ubuntu
Expert
Client Services
Expert
Client Services
Expert
ERP
Expert
ERP
Expert
Software Testing
Expert
Software Testing
Expert
Team Management
Intermediate
Team Management
Intermediate
Load Balancing
Expert
Load Balancing
Expert
SQL
Expert
SQL
Expert
Storage Solutions
Expert
Storage Solutions
Expert
DW BI
Expert
DW BI
Expert
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Logistics Planning
Intermediate
Logistics Planning
Intermediate
Python
Expert
Python
Expert
C#
Intermediate
C#
Intermediate
CAFM
Intermediate
CAFM
Intermediate
SAP-BI
Intermediate
SAP-BI
Intermediate
Inventory Analysis
Expert
Inventory Analysis
Expert
JScript
Intermediate
JScript
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DATA INTEGRATION
Intermediate
DATA INTEGRATION
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT IMPLEMENTATION
Intermediate
PROJECT IMPLEMENTATION
Intermediate

Languages

English

Expert

Arabic

Intermediate

Urdu

Native Speaker

Hindi

Beginner

Training and Certifications

Certifications
Introduction to SQL (120-007).
Database: Administration I (120-042).
Cloud Infrastructure 2023 Foundations Associate
E-Business Suite 12: Oracle Essentials (120-516).
Computer Science Engineer
Foundations Associate, Database Administration
Science
Introduction to Oracle: SQL (1Z0-007).
Database: Administration I (1Z0-042).
Cloud Infrastructure 2023 Foundations Associate
Oracle E-Business Suite 12: Oracle Essentials (1Z0-516).

Hobbies and interests

Tech research

Got accomplishment from reputed institutions.