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Hanaa Alfaisal, Operations Administrator

Hanaa Alfaisal

Operations Administrator·Expro

Saudi Arabia

Bachelor's degree, لغة انجليزية

Work experience

Total years of experience: 5 years, 2 months

Operations Administrator

November 2023 - November 2024

Expro

Eastern Province, Saudi Arabia

November 2023 - November 2024

Managed site job documentation using the ARAMCO Portal and SAP.
Tracked project paperwork and ensured timely uploads to internal systems.
Supported operational efficiency through accurate data handling and coordination.

Company industry:
Administration Support Services
Job role:
Oil and Gas

Operations Administrator

November 2023 - November 2024

EXPRO Company

Dammam, Saudi Arabia

November 2023 - November 2024

• Managed site job documentation using the ARAMCO Portal and SAP.
• Tracked project paperwork and ensured timely uploads to internal systems.
• Supported operational efficiency through accurate data handling and coordination.

Company industry:
Oil & Gas

Chairman Office Manager

November 2021 - November 2024

IKK Group

Jeddah, Saudi Arabia

November 2021 - November 2024

• Oversaw executive schedules, meetings, and travel arrangements.
• Coordinated daily office operations, ensuring smooth administrative workflow.
• Maintained confidential records and supported high-level decision-making.
• Coordinated meetings, events and correspondence for the Belgium and Mexican consulates and
embassies.

Company industry:
Construction & Building

Executive Secretary

January 2016 - January 2017

Western Transformers

Jeddah, Saudi Arabia

January 2016 - January 2017

• Contributed the CEO and key executives with administrative tasks.
• Processed GOSI registration, visa processing, and government document renewals.
• Controlled internal communications and executive calendars.

Company industry:
Electric Power Production & Transmission

Administrative Assistant

January 2015 - January 2016

Saudi National Bank

Jeddah, Saudi Arabia

January 2015 - January 2016

• Contributed to a National initiative under the department of Terrorism Financing and Money
Laundering.
• Analyzed suspicious financial data and managed Interpol documentation.
• Ensured accuracy and compliance in sensitive data reporting.

Company industry:
Banking

مساعدة إدارية

April 2015 - November 2015

ريادة

Jeddah, Saudi Arabia

April 2015 - November 2015

التحقيق والتدقيق في بيانات العملاء قسم غسل الأموال

Company industry:
Management Consulting
Job role:
Management

Education

جامعة طيبة

June 2011

June 2011

Bachelor's degree, لغة انجليزية

Saudi Arabia

GPA (point): 2٠63 out of 5

GPA (point): 2٠63 out of 5

Taibah University

January 2011

January 2011

Bachelor's degree, English

Saudi Arabia

Taibah University

January 2007

January 2007

Bachelor's degree, English

Saudi Arabia

جامعة طيبة

February 2006

February 2006

Bachelor's degree, English literature

Saudi Arabia

GPA (point): 2.63 out of 5

GPA (point): 2.63 out of 5

degree in English diploma

Skills

Hospitals
Expert
Hospitals
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
outlook
Expert
outlook
Expert
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
تحدث وكتابة اللغة الانجليزية
Expert
تحدث وكتابة اللغة الانجليزية
Expert
مهارة التواصل وتحمل ضغط العمل والمسؤليات
Expert
مهارة التواصل وتحمل ضغط العمل والمسؤليات
Expert
استخدام جميع برامج الحاسب الآلي
Expert
استخدام جميع برامج الحاسب الآلي
Expert
Microsoft office
Expert
Microsoft office
Expert
social networking
Expert
social networking
Expert
working with teams
Expert
working with teams
Expert
typing
Expert
typing
Expert
mail
Expert
mail
Expert
marketing
Intermediate
marketing
Intermediate
office administration
Intermediate
office administration
Intermediate
Minutes
Expert
Minutes
Expert
Management
Expert
Management
Expert
Preparation
Expert
Preparation
Expert
Secretarial
Expert
Secretarial
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Intermediate
Sales
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
Interactive dashboard and Daynamic Report
IKK Group
Jun 2022
Money laundering
SNB
May 2015
customer service
Taqat
Aug 2017
customer service
Taqat
Aug 2017

Hobbies

  • cooking, decorating, workouts.