Hanaa A

Iso Quality Management Auditor at Private Hospital

• Lebanon - Bekaa
• My current job since October 2005

Hygiene, communication, hospital management
quality assurance, ethics and public health
* Member in the hospital accreditation team of the Ministry of Health and ESA
* Certified accreditation surveyor training program by ISQUA 2017
* Certificate of successfully the training course of train the trainer 2017
and conferencesducationeContinuous
* Involvement and participation in conferences and congress related to the specialization In
Switzerland, Belgium, Syria, Egypt and Lebanon from

Quality and safety management at Private Hospital

• Lebanon - Beirut
• My current job since October 2005

 Orienting and managing hospitals to be accredited by Ministry of Health and Australian
accreditation, Team.2000-2007, also for the HAS, AND FRENCH ACCREDITATION
 Organization, Planning, Orienting Observing and Control
 Supervising work of different Staff for Quality Services provided by the Hospital
 Assuring safety and satisfaction of both patient and employee through keys performance
indicators (KPI), Audit Analyses and Training 2000-present
 Train hospital staff on occupational health and safety, patient safety, Health education and
quality issues
Implement the culture and quality Management system since 10 years- present
 Elaboration and review all the infection control policies and procedures
 Elaboration and review all the occupation health and safety policies and procedures
 Elaboration and review all the quality policies and procedures
 Elaboration and review all the patient safety and CSSD policies and procedures

• My current job since January 2000

Train hospital staff on occupational health and safety, patient safety, Health education and
quality issues
* Implement the culture and quality Management system since 10 years- present
* Elaboration and review all the infection control policies and procedures
* Elaboration and review all the occupation health and safety policies and procedures
* Elaboration and review all the quality policies and procedures
* Elaboration and review all the patient safety and CSSD policies and procedures
* Power point, word, internet, scanner, Fax
* Writing of reports related to the evaluation
* Treatment of texts and use of the internet
* Motivation of groups by the good communication
* Preparation our hospital for (AUSTRALIAN ACCREDITATION, HAS, AND FRENCH
ACCREDITATION)
* I HAVE PARTICIPATED IN A PRESENTATION AT THE MEDHEALTH
CONGRESS BEIRUT 2014

at IUL University Teaching

• My current job since January 2016

Quality Manager at Dar Al Amal university

• My current job since January 2005

• January 2000 to January 2007

Orienting and managing hospitals to be accredited by Ministry of Health and Australian
accreditation, Team.

Consultant at Al Rayan Hospital

• Lebanon
• January 2001 to January 2005

Baalbek
Chief of Health Management and
Chief of Occupational Health and Safety

Chief of Health Department and Coordinator of Health primary care centers at UNITED NATIONS

• Lebanon - Bekaa
• January 2000 to January 2000

Faculty at Lebanese university

• Lebanon
• January 1996 to January 1999

(Health