هناء بهاء الدين

• In addition to my previous responsibilities, the following has been added:

 Receiving and reviewing official documents for new tenants to ensure that they meet all requirements.
 Handle tenant inquiries, concerns, and feedback when it required.
 Maintain, develop, and regularly update tenant’s database.
 Monitor and report projects’ vacancy levels to the required Leasing Managers.
 Monitor lease expirations and proactively contact existing Leasing managers for renewals or extensions.
 Assist in preparing any adhoc reports required by Management.
 Work diligently and collaboratively with various departments.
 Prepare lease documents and monitor status of documents to ensure timely execution.

❖ Support GM & Leasing Managers in planning and implementing tenancy mix,
zoning and positioning in the retail mall.
❖ Prepares the leasing initiatives and their corresponding annual budget
incorporating; leasing space, the time frame required to lease, the target rental
rate to be achieved, the appropriate merchandise mix compatibility, and
presents to the Leasing GM for approval.
❖ Collaborates with the Legal Manager in developing tenants’ leasing commercial
proposals and ensures it matches with the leasing objectives and tenant mix
strategy.
❖ Manages site visits in order to generate new interest, maintain interest of
existing tenants.
❖ Ensures tenants’ signature of commercial contracts, and the achievement of the
approved budget. Ensure communication with the Legal Department to keep
track of all signed contracts.
❖ Responsible for leasing storerooms & ATMs in all our projects.
❖ Support Lease Managers in creating offers and obtaining internal approvals.
❖ Prepare and maintain tenancy agreements, management reports as well as
documents with regards to the lease transactions.
❖ Preparing weekly & monthly reports showing properties status.
❖ Following up with Investors on outstanding documentation, payments relating to
the Investment Agreements.
❖ Inserting/extracting information from Oracle OPM v.12 & Yardi.
❖ Liaise closely with inter-departments on matters pertaining to rental and deposit
collection, fit-out and operations as well as monitor and analyze tenants’ sales
and overall performance.
❖ Attracts tenants by advertising vacancies; obtaining referrals from current
tenants; explaining advantages of location and services; showing units.
❖ Support other teams during periods of huge workload.

- Keep accurate records, review information, consolidate reports & take action where necessary.
- Manage and maintain the property, ensure the required payments are provided to the tenants.
- Monitor contracts closely for compliance and cost control.
- Review leases for compliance, notification updates, renewals, statements and insurance compliance. Communicate with line manager any variances, or improvements to be made to current department practices.
- Generate reports for different levels of management. Each of these reports is used as a key measurement for the success and performance of their areas/teams which directly and indirectly affects Business.
- Suggest solutions to Business issues. By analyzing reports data and understanding business, solutions can be suggested to solve Business issues.
- Act as central point for research & information gathering for a variety of projects across the markets (where necessary).
- Act as coordinator of the myriad spreadsheets & databases held by the Managers & work closely with the Group Change Manager to move towards streamlining the flow & use of this information.
- Act as interface with GCC, EGY, Poland, Turkey, Cyprus, UK & Czech Republic offices in the assembly of periodical & other ad hoc reports from the office of the Senior Vice President, Property.
- Work closely with Property Administration & the Oracle system to achieve the above & act as the interface between Admin and the Managers. Develop relationships both internal & external to achieve objectives within timescales.

* At site offices for contract No. RA/106. Project: Construction and maintenance of roads, bridges, drainage, sewer and other services for completion of First Ring Road- Jahra Gate Roundabout (Package1) with amount : 28, 716, 326.083 K.D. Employer: Ministry of Public Works, Roads Engineering Administration, Motorways and Bridges Department. Consultant: Parsons Brinckerhoff International Inc. in association with Gulf Consultant.
- Assist the Managers (DRE, PM & CM) as requested
- Supervision of personnel in the same section.
- Managing correspondence of different companies and ministries.
- Drafting English and Arabic letters, in addition to translation.
- Following Submittal with Resident Engineer’s office (Request for Inspection work, Shop Drawing, Material Inspection Request, …etc).
- Researches and prepares memos, reports, data requested or deemed necessary.
- Composes correspondence, reports or material for official signature.
- Carry out routine document management tasks for the site engineering team
- Provide practical help and first line training support to team members.
- Co-ordinate document management processes.
- Performing edits on documents before submitting them for approval in order to prevent specific forms of company documentation from being disqualified.
- To ensure that all documents are submitted to their pre-designated departments before the required submission date or time expires.
- Prepare documents in a timely manner.
- Checking the documents to make sure all information regarding the project is up-to-date and factual.
- Keeping and managing the logs of the project documents, both in soft and hard copies including tasks such as sorting, filling, filtering….etc.
- Researches and prepares memos, reports, data, and other informational materials as requested or deemed necessary.
- Coordinates office management activities for the administrator, executive or commission.
- Operates standard office equipment.

- Type English and Arabic letters and translate them.
- Establish and Maintain Variety of files.
- Receives incoming mails and E-mails.
- Dealings with other staff or visitors, on phone or in person.
- General Correspondence.
- Receiving & transferring all incoming calls.
- Updating Price Lists based on any changes.
- Maintain appointment calendar, schedule appointments, and meetings.

- Process all incoming correspondence such as regular mail, faxes, e-mails, telephone calls.
- Take dictation in shorthand, typing reports, memorandums.
- Arrange appointments and meetings takes minutes and maintains agenda.
- Type English and Arabic letters.
- Excellent typing & correspondence skills.
- Translating 2 books from (EN\AR)related to computer for the Arab Open University (AOU).
- Proficient use of MS Office suite.
- File documents in box files and retrieve them when needed.
- Prepare and update the calendar of events and follow up on implementation.

- Carrying out different secretarial work.
- Take dictation in shorthand, typing reports, memorandums
- Perform other related duties as requested.