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Hanaa Ibrahim, ExecutiveAssistant to Principal

Hanaa Ibrahim

ExecutiveAssistant to Principal·AL SAHRAA Recruitment Services LLC –Jebel Hafeet School,

United Arab Emirates

Master's degree, Administration And Business Administration

Work experience

Total years of experience: 18 years, 9 months

ExecutiveAssistant to Principal

January 2021 - Present

AL SAHRAA Recruitment Services LLC –Jebel Hafeet School,

Al Ain, United Arab Emirates

January 2021 - Present

• Provided strategic administrative and HR support to the school principal, including
managing calendar, meetings, and communications.
• Oversawschool HRMfunctions: attendance, sick leave tracking, staff performance,
and parent relations.
• Handled registration processfor newand returning students, ensuring smooth
coordination with staff and parents.
• Translated official communication between school and parents (Arabic ↔English).
• Coordinated internal/external communications, reporting, and documentation to
align with school policies.
• Monitored school administration structure, identified resource gaps, and provided
staffing recommendations.
• Ensured timely execution of principals directives and high-priority projects.
• Reduced parent/student complaints by 94%, improved teachers 100%admin report
submission, enabling principals tofocus on strategic management.

Company industry:
Vocational Education

Receptionist

January 2019 - January 2021

AL SAHRAA Recruitment Services LLC –Aljanaen School,

Al Ain, United Arab Emirates

January 2019 - January 2021

• Managedfront-desk operations including visitor handling, calls, appointments, and
correspondence.
• Maintained visitor registers, appointment schedules, and assisted with clerical and
admin tasks.
• Assisted in resolving parent concerns, improving school-parent communication.
• Ensured smooth reception operations with professional representation of school
values.

Company industry:
Vocational Education

AdministrativeAssistant

October 2018 - January 2019

Ahfad Universityfor Women

Omdurman, Sudan

October 2018 - January 2019

• Coordinated administrative tasks, event planning, and workshopsforfaculty.
• Managed project accounting, reporting, and documentation.
• Supportedfaculty in professional development initiatives and student services.

Company industry:
Higher Education

Science &Geography Teacher (IGCSE)

January 2015 - January 2018

NewHorizons Schools

Khartoum, Sudan

January 2015 - January 2018

• Delivered subject lessons using modern teaching methodologies.
• Developed curriculum, designed worksheets, conducted experiments, and prepared
exams.
• Improved student results and parental satisfaction through engaging teaching
methods.

Company industry:
Primary, Prep, & Secondary School

Administration Officer

January 2013 - January 2015

Footsteps Daycare &Nursery

Khartoum, Sudan

January 2013 - January 2015

• Designed and implemented administration policies and student evaluation systems.
• Issued reports to track students academic performance and school admin structure.
• Organized school events and educational activities.

Company industry:
Preschool, Nursery, & Daycare

Director of Administration

January 2005 - December 2008

TeleAsli Sdn Bhd

Kuala Lumpur, Malaysia

January 2005 - December 2008

• Managed administration, HR, staff communication, and reportingfunctions.
• Ensured efficient internal control and streamlined communication systems.
• Supervised HR-related documentation including performance reviews and staffing
reports.

Company industry:
Telecommunications

Director of Administration

January 2003 - January 2005

Titamc Company Ltd

London, United Kingdom

January 2003 - January 2005

• OversawHR records, personnel documentation, and internal reporting.
• Implemented cost-effective administrative procedures.
• Prepared reports on performance appraisals, transfers, absenteeism, and staffing
trends.

Company industry:
Telecommunications

Education

Plymouth Marjon University

December 2026

December 2026

Master's degree, Administration And Business Administration

United Kingdom

ongoing study

Al Ain University (AAU)

December 2021

December 2021

Diploma, Teaching/Science

United Arab Emirates

GPA (rating): Excellent

GPA (rating): Excellent

Professional Diploma (Teaching/Science) from Al Ain University (AAU)United Arab Emirates | Dec 2021

–Al Ain University

January 2021

January 2021

Higher diploma, Science)

United Arab Emirates

Ahfad University for Women

April 2018

April 2018

Master's degree, International and Multicultural Education & Development

Sudan

GPA (percentage): 85.77%

GPA (percentage): 85.77%

Masters in International and Multicultural Education & Development from Ahfad University for Women (AUW), Sudan, Omdurman | Apr 2018

–Ahfad Universityfor Women

January 2018

January 2018

Master's degree, Education and Development

Sudan

Ahfad University For Women

January 2018

January 2018

Master's degree, Art of Education

Sudan

Sudan University of Science and Technology

October 1998

October 1998

Higher diploma, Chemistry Science

Sudan

GPA (rating): Excellent

GPA (rating): Excellent

Higher Diploma (Chemistry Science) from Sudan University of Science and Technology, Sudan, Khartoum | Oct 1998

–Sudan University of Science and Technology

January 1998

January 1998

Higher diploma, science of chemistry

Sudan

Sudan University of Science and Technology

November 1996

November 1996

Bachelor's degree, Chemistry Science

Sudan

GPA (rating): Excellent

GPA (rating): Excellent

B.Sc. (Chemistry Science) from Sudan University of Science and Technology, Sudan, Khartoum | Nov 1996

–Sudan University of Science and Technology

January 1996

January 1996

Bachelor's degree, Natural And Physical Chemistry Sciences

Sudan

Skills

Grievance Resolution
Expert
Grievance Resolution
Expert
Database Management
Expert
Database Management
Expert
Resource Management
Expert
Resource Management
Expert
Communications Management
Expert
Communications Management
Expert
Administration
Expert
Administration
Expert
Communications Management (Internal & External)
Expert
Communications Management (Internal & External)
Expert
Administration Planning
Expert
Administration Planning
Expert
Database Management
Expert
Database Management
Expert
Attendance Record Maintenance
Expert
Attendance Record Maintenance
Expert
Admin Process Improvement
Expert
Admin Process Improvement
Expert
Manpower Planning
Expert
Manpower Planning
Expert
Resource Optimization
Expert
Resource Optimization
Expert
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PERFORMANCE IMPROVEMENT
Intermediate
PERFORMANCE IMPROVEMENT
Intermediate

Languages

Arabic
Expert
English
Expert

Memberships

Shamma Sudanese Society for Children

MEMBER

January 2010

House of Heritage

MEMBER

January 2010

Sudan Education Supporting Organization (SEDSO)

MEMBER

January 2010

Training and Certifications

Certifications
Child &Adolescent Behavioral and Psychological Disorders
Seven Secrets of Great Teaching
Teaching Techniques &Learning Styles
Seven Principles of Master Teaching
Professional Development Trainings
Human Rights Leadership &Facilitation Skills
Business English Certificate

Hobbies

  • Traveling