Network Engineer
ElNilein Bank
Total years of experience :9 years, 11 Months
and managing network test facilities to verify network hardness and resilience.
•Managing Firewall (Forti-Gate).
•Creating VPN infrastructure and connecting (secure remote connections and Site to Site).
•Configuring and troubleshot VoIP and multi-media distributed systems and platforms.
•LAN and WAN connectivity.
•Network management using: (SolarWinds, Wireshark, PRTGS).
•Configuring Failover network for business continuity.
•Troubleshooting complex multi-vendor network service provider issues depend on SLA.
• Liaising with stakeholders to keep project goals and deadlines on target.
•Integrating fixed wireless connectivity into facilities requiring high-speed networks.
•Providing complete end-to-end engineering and installation of route-base
•Leading team for one of E-payment project for 32 Bank branches for 3 years.
•Configuring network devices (Switches, Routers Access points and VPN).
•High Documenting skill for network diagram Mapping.
•Troubleshooting for network problems and solving hardware and software faults.
•Coordinating with End-Users and Support Desk team to Troubleshoot IT/Network-related Issues remotely and on-site visits to End-Users and different Office sites.
Aina for Construction and Rehabilitation, Khartoum
telephone, email and ticket based technical assistance to customers.
•Resolving problems within Microsoft office (outlook, excel, etc.).
•Providing admin tasks to users that include setting up computers, passwords, rights and responsibilities using Active Directory (Computers and Users).
•Answering user inquiries regarding computer, email, phone connectivity, software or hardware inquires to resolution or escalated.
•Creating tickets in HPSM ticketing system and following up on tickets to provide resolutions for end user
•Manage Engine Ticketing System.
•Installing and configuring computer hardware operating systems and applications.
•Maintaining computer systems.
•Troubleshooting system and network problems plus diagnosing and solving hardware or software faults.
•Test network cabling and troubleshoot cabling problems.
•Cisco and Huawei switches and router configuration.
•Access point configuration.
•Monitor sensors on PRTGS program.
•Antivirus installation.
•Responding in a timely manner to service issues and requests based on ITIL Standard.
•Azure cloud.
•IT admin for E-Payment project for 3 years at branches of the bank.
Master Holder.
BSc.