حنان الغامدي

Setup the business model to launch SERRA International distribution company
Setup the internal work process and organizational structure between Poland, Dubai and KSA
Finalize the negotiating with Manufacturers in Poland, and customers internationally
Setup the appropriate legal frame to distribute SERRA owned FMCG products from Poland to the international market

Develop Marketing and Communication Strategy for FMCG products

Oversee the design and implementation of Riyadh Season look and feel, in coordination with different stakeholders, and across all touchpoints
Set up and oversee the communication for Customer Care Center - RS Call Center
Lead the CMS, SEO and communication plan for RS digital media
Oversee content alignment with relative websites e.g GEA, Saudi Season and ticketing platforms
Deploy different marketing channels to boost sales
Lead the creation of all events location on Google Map
Prepare daily and final reports for CMS, digital media traffic, RS sales, call center performance, events geospatial list

Lead the strategic plan, development and implementation for Jeddah Season official website
Lead the negotiation and contracting process with vendors for digital channels projects
Lead the operation and execution for e-ticketing platform, in collaboration with Sharek
Oversee Box Office ticketing operation, in coordination with Virgin Megastores
Work closely with CFO, Marketing, and Business Development Department on pricing strategies
Work with consultants to design personalized customer journey for digital platforms
Prepare weekly and final reports for digital channel traffic and sales

o Liaison in Strategic Partnership for PPP projects
o Business Development Consultant for Venture Highway Entrepreneurship Education
o Consultant in the establishment of new educational institutions projects

Supervise six units in Student Development (Community Service, Sport, Student Council, Clubs, Training and Career Seevices)
 Prepare annual reports
 Prepare annual budget
 Evaluate the staff of Student Development Department
 Participate in strategic development committees
Supervise workshops, lectures, events and campaigns delivery
 Collaborate with other departments and schools
 Supervise community service projects
 Supervice offering new services to the students
 Manage annual Career Fair
 Plan international and local trips

Achievements:
Lead the creation of a new Guinness record of the largest female female training on Mind Mapping
Lead and managed DAH 10th Career Fair
Lead Student Government in 2013-14
Planned and Managed DAH book fair for 2012-2013 and 2014-2015
 Developed and produced 30 weekly University Newsletter 'News You Can Use' in 2013-14
 Planned and hosted stand-up comedy show in collaboration with Jeddah Comedy Club
Planned and chaperoned educational international trips for students (Spain, Dubai, Austria and Japan)
 Planned local entertaining and educational trips for students
 Organized different workshops in management and interpersonal skills with professionals
 Hosted inspiring guest speakers from different fields in the series of “Dream it .. Plan it .. Do it”
 Managed and planned different events
 Participated in University Expansion Project
 Participated in Social Media development project
 Participated in DAH website revamp project
 Participated in five years strategic plan for the University

Produced SMEs diagnostic report for Jordan 2014

 SG "Student Government" Advisor and Trainer for AY 2013-2014
 Developer & Chief editor of the College Newsletter
 Mentorship Program Advisor
 Trips Organizer
 FKR Club Advisor
 Media Club Advisor

 Coordinate with MOHE scholarship department
 Sustain strong fund raising capabilities to support scholarship funds and further students’
 Supervise the process of awarding scholarship applicants
 Manages scholarship applicants’ interviews with the Scholarship Committee
 Manage MOHE 'Ministry Of Higher Education' scholarship nomination process

Achievements at DAH:

 Received an outstanding performance recognition for AY2012-2013
Developed new types of Admission 'To-Do-List' guidelines
 Developed Admission and Registration process to be a 'One Stop Shop' service
 Accelerated and simplified MOHE scholarship nomination process by using electronic stamp to obtain students' official transcripts
 Managed MOHE scholarship nomination process for two years
 Exceeded expected number of applicants and MOHE scholarship students
 Re-launched Al-Ekha'a project for scholarship students to empower them by opening channels for them to access unlimited sources shared by their DAH classmates and raised Al-Ekha'a fund four times in one semester
 Created and developed many new campaign to support scholarship funds and further students’ needs (selling used books, selling items, planned for Book Fair, Fundraising campaign, sending e-mails for on-the-spot-needs, involving students in supporting the fund with their efforts and/or donation, raised the awareness of having students in need among DAH community)
 Planned and managed DAH Book Fair 2013
 Planned for entertainment events to sponsor students

Achievements at DAH:

 Created & designed “To-Do-List” to be handed to College new applicants for their admission & enrollment process.
 Developed Scholarship criteria by adding ‘Statement of Objection’ letter to Scholarship admission requirements in DAH.
Added “weighted score” to new scholarship applicants’ evaluation.
 Conducted scholarship interviews and executed fund allocation process for 5 academic semesters (from A to Z)
 Updated scholarship contracts.
 Received a “Thank you letter” from Ministry of Higher Education for a remarkable ‘Team work’ during MOHE scholarship nomination period
 Updated Scholarship policies & procedures manual.
 Received a ‘Thank you’ letter from DAH upper management for the outstanding performance of the Admission & Enrollment team, Fall 2011-2012. 

Achievement at DAH:

 Created & designed “To-Do-List” to be handed to College new applicants for their admission & enrollment process
 Developed Scholarship criteria by adding ‘Statement of Objection’ letter to Scholarship admission requirements in DAH
Added “weighted score” to new scholarship applicants’ evaluation.
 Conducted scholarship interviews and executed fund allocation process for seven academic semesters (from A to Z)
 Updated scholarship contracts
 Received a “Thank you letter” from Ministry of Higher Education for a remarkable ‘Team work’ during MOHE scholarship nomination period
 Updated Scholarship policies & procedures manual
 Received a ‘Thank you’ letter from DAH upper management for the outstanding performance of the Admission & Enrollment team, Fall 2011-2012
 Designed & conducted online surveys to evaluate admission period (Admission & Scholarship office services)
 Launched a “two days event” to up

I have fair experience in Sales & Marketing from my own small online bussiness for re-selling ladies dresses

 Shared the successful efficient workflow I developed

Achievements at KAUH:
 Developed and implemented an efficient workflow which reflected on the software in use, MAXIMO. I succeeded to drop Pending  Work  Orders  from  (1780  to  340)  in  just   three months.
 Updated data in MAXIMO
 I was promoted to Maintenance Supervisor  position after one year only