حنان الغامدي, Head Of International Business Development

حنان الغامدي

Head Of International Business Development

SERRA International

البلد
المملكة العربية السعودية - جدة
التعليم
ماجستير, International Relations - Economic Concentration
الخبرات
17 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 9 أشهر

Head Of International Business Development في SERRA International
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ مايو 2020

Setup the business model to launch SERRA International distribution company
Setup the internal work process and organizational structure between Poland, Dubai and KSA
Finalize the negotiating with Manufacturers in Poland, and customers internationally
Setup the appropriate legal frame to distribute SERRA owned FMCG products from Poland to the international market

Marketing & Communications Consultant في AlMaddah Group
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ مايو 2020

Develop Marketing and Communication Strategy for FMCG products

Director of Customer Experience في Riyadh Season
  • المملكة العربية السعودية - الرياض
  • سبتمبر 2019 إلى ديسمبر 2019

Oversee the design and implementation of Riyadh Season look and feel, in coordination with different stakeholders, and across all touchpoints
Set up and oversee the communication for Customer Care Center - RS Call Center
Lead the CMS, SEO and communication plan for RS digital media
Oversee content alignment with relative websites e.g GEA, Saudi Season and ticketing platforms
Deploy different marketing channels to boost sales
Lead the creation of all events location on Google Map
Prepare daily and final reports for CMS, digital media traffic, RS sales, call center performance, events geospatial list

Director of Digital Channels في Jeddah Season
  • المملكة العربية السعودية - جدة
  • أبريل 2019 إلى أغسطس 2019

Lead the strategic plan, development and implementation for Jeddah Season official website
Lead the negotiation and contracting process with vendors for digital channels projects
Lead the operation and execution for e-ticketing platform, in collaboration with Sharek
Oversee Box Office ticketing operation, in coordination with Virgin Megastores
Work closely with CFO, Marketing, and Business Development Department on pricing strategies
Work with consultants to design personalized customer journey for digital platforms
Prepare weekly and final reports for digital channel traffic and sales

Senior Consultant في StrateSphere
  • المملكة العربية السعودية - جدة
  • ديسمبر 2015 إلى مايو 2019

o Liaison in Strategic Partnership for PPP projects
o Business Development Consultant for Venture Highway Entrepreneurship Education
o Consultant in the establishment of new educational institutions projects

Student Development Manager في Dar Al-Hekma University
  • المملكة العربية السعودية - جدة
  • يوليو 2013 إلى نوفمبر 2015

Supervise six units in Student Development (Community Service, Sport, Student Council, Clubs, Training and Career Seevices)
 Prepare annual reports
 Prepare annual budget
 Evaluate the staff of Student Development Department
 Participate in strategic development committees
Supervise workshops, lectures, events and campaigns delivery
 Collaborate with other departments and schools
 Supervise community service projects
 Supervice offering new services to the students
 Manage annual Career Fair
 Plan international and local trips

Achievements:
Lead the creation of a new Guinness record of the largest female female training on Mind Mapping
Lead and managed DAH 10th Career Fair
Lead Student Government in 2013-14
Planned and Managed DAH book fair for 2012-2013 and 2014-2015
 Developed and produced 30 weekly University Newsletter 'News You Can Use' in 2013-14
 Planned and hosted stand-up comedy show in collaboration with Jeddah Comedy Club
Planned and chaperoned educational international trips for students (Spain, Dubai, Austria and Japan)
 Planned local entertaining and educational trips for students
 Organized different workshops in management and interpersonal skills with professionals
 Hosted inspiring guest speakers from different fields in the series of “Dream it .. Plan it .. Do it”
 Managed and planned different events
 Participated in University Expansion Project
 Participated in Social Media development project
 Participated in DAH website revamp project
 Participated in five years strategic plan for the University

Intern at Economic Force and Strategy Department في The Islamic Corporation for the Decelopment of Private Sector ICDB
  • المملكة العربية السعودية - جدة
  • أبريل 2015 إلى مايو 2015

Produced SMEs diagnostic report for Jordan 2014

Student Development Senior officer في Dar Al-Hekma College
  • المملكة العربية السعودية - جدة
  • يوليو 2013 إلى يناير 2014

 SG "Student Government" Advisor and Trainer for AY 2013-2014
 Developer & Chief editor of the College Newsletter
 Mentorship Program Advisor
 Trips Organizer
 FKR Club Advisor
 Media Club Advisor

Scholarship Senior Officer في Dar Al-Hekma College
  • المملكة العربية السعودية - جدة
  • سبتمبر 2012 إلى يوليو 2013

 Coordinate with MOHE scholarship department
 Sustain strong fund raising capabilities to support scholarship funds and further students’
 Supervise the process of awarding scholarship applicants
 Manages scholarship applicants’ interviews with the Scholarship Committee
 Manage MOHE 'Ministry Of Higher Education' scholarship nomination process

Achievements at DAH:

 Received an outstanding performance recognition for AY2012-2013
Developed new types of Admission 'To-Do-List' guidelines
 Developed Admission and Registration process to be a 'One Stop Shop' service
 Accelerated and simplified MOHE scholarship nomination process by using electronic stamp to obtain students' official transcripts
 Managed MOHE scholarship nomination process for two years
 Exceeded expected number of applicants and MOHE scholarship students
 Re-launched Al-Ekha'a project for scholarship students to empower them by opening channels for them to access unlimited sources shared by their DAH classmates and raised Al-Ekha'a fund four times in one semester
 Created and developed many new campaign to support scholarship funds and further students’ needs (selling used books, selling items, planned for Book Fair, Fundraising campaign, sending e-mails for on-the-spot-needs, involving students in supporting the fund with their efforts and/or donation, raised the awareness of having students in need among DAH community)
 Planned and managed DAH Book Fair 2013
 Planned for entertainment events to sponsor students

Scholarship Officer في Dar Al-Hekma College
  • المملكة العربية السعودية - جدة
  • ديسمبر 2009 إلى أغسطس 2012

Achievements at DAH:

 Created & designed “To-Do-List” to be handed to College new applicants for their admission & enrollment process.
 Developed Scholarship criteria by adding ‘Statement of Objection’ letter to Scholarship admission requirements in DAH.
Added “weighted score” to new scholarship applicants’ evaluation.
 Conducted scholarship interviews and executed fund allocation process for 5 academic semesters (from A to Z)
 Updated scholarship contracts.
 Received a “Thank you letter” from Ministry of Higher Education for a remarkable ‘Team work’ during MOHE scholarship nomination period
 Updated Scholarship policies & procedures manual.
 Received a ‘Thank you’ letter from DAH upper management for the outstanding performance of the Admission & Enrollment team, Fall 2011-2012. 

Achievement at DAH:

 Created & designed “To-Do-List” to be handed to College new applicants for their admission & enrollment process
 Developed Scholarship criteria by adding ‘Statement of Objection’ letter to Scholarship admission requirements in DAH
Added “weighted score” to new scholarship applicants’ evaluation.
 Conducted scholarship interviews and executed fund allocation process for seven academic semesters (from A to Z)
 Updated scholarship contracts
 Received a “Thank you letter” from Ministry of Higher Education for a remarkable ‘Team work’ during MOHE scholarship nomination period
 Updated Scholarship policies & procedures manual
 Received a ‘Thank you’ letter from DAH upper management for the outstanding performance of the Admission & Enrollment team, Fall 2011-2012
 Designed & conducted online surveys to evaluate admission period (Admission & Scholarship office services)
 Launched a “two days event” to up

Owner/ Accountant/ Supplier/ Selling point & after purchase Customer Service في NanaBanana Online Dress Shop
  • المملكة العربية السعودية - جدة
  • ديسمبر 2008 إلى فبراير 2012

I have fair experience in Sales & Marketing from my own small online bussiness for re-selling ladies dresses

Maintenance Planning Supervisor في King AbdulAziz University
  • المملكة العربية السعودية
  • مايو 2007 إلى ديسمبر 2008

 Shared the successful efficient workflow I developed

Maintenance Planner في KAUH
  • المملكة العربية السعودية - جدة
  • مايو 2006 إلى مايو 2007

Achievements at KAUH:
 Developed and implemented an efficient workflow which reflected on the software in use, MAXIMO. I succeeded to drop Pending  Work  Orders  from  (1780  to  340)  in  just   three months.
 Updated data in MAXIMO
 I was promoted to Maintenance Supervisor  position after one year only

الخلفية التعليمية

ماجستير, International Relations - Economic Concentration
  • في Dar Al-Hekma University
  • سبتمبر 2015
دبلوم, English Superior Diploma
  • في Wall Street Institution for English
  • مارس 2009
بكالوريوس, Economics
  • في King AbdulAziz University
  • يناير 1998

Specialties & Skills

Problem Solving
Analytic Thinking
Strategic Thinking
Analytical Skills
High Analytical Skills
Leadership Skills
Quick Learner
Good Statistical Skills
Good Communication Skills
Sense of vision
Strategic thinking
Advising People
Difficult Problem Solving
Dedication to work
Committment
Encouraging Others
Development Advisor

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Professional Life Coach Certification & Guide (الشهادة)
تاريخ الدورة:
January 2020
Certificate in Digital Transformation (الشهادة)
تاريخ الدورة:
January 2020
Arts & Practice of Mediation, Università di Bologna (الشهادة)
تاريخ الدورة:
June 2015
صالحة لغاية:
June 2015
Goal Setting and Thinking Analytically (الشهادة)
تاريخ الدورة:
February 2013
صالحة لغاية:
February 2013
Strategic Planning - IIR dubai (الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
October 2012
Management Skills 2 - IIR Jeddah (الشهادة)
صالحة لغاية:
May 2012
Emotional Intelligence Workshop - DAH - Jeddah, 2011 (الشهادة)
صالحة لغاية:
April 2011