ESL and Exams Trainer
English With Hanan
مجموع سنوات الخبرة :11 years, 1 أشهر
• Designed unique plans for weaker test takers with low scores that resulted in achieving higher exam scores
• Business writing and communication course for employees to upgrade their skills in communicating in English at the workplace
• Founded “ English with Hanan” Facebook and Instagram pages to acknowledge public with my courses
• Chaired and oversaw professional exams sessions that led to secure exam procedures - solving any arising problems
• Revamped working and travel hours saving cost of overtime to best suit the business needs
• Corresponded with customers to address any problems resulting in a better customer experience
. Assisted the exams coordinator with all operations related to test center to provide the best possible service.
• Resolved customer complaints to increase satisfaction and retention, minimizing complaints raised to higher management
• Delivered training on CVW ( culture, values and well-being ) to support and develop employees relationships in the workplace
• Devised new course assessment leading to focus on communication skills in English rather than
• Designed remedial plans after “MAP” Test to overcome teenage learners difficulties and improve their levels
• Examined the link between school policies and AdvaceED accreditation as a member to insure a smooth accreditation process
• Instructing, directing and supervising students projects and debates
• Audited and created materials as part of representing school for AdvancED accreditation, which led to high score of school’s evaluation
• Directed a team of teachers for living values program to reinforce moral values for students
• Implemented creative language skills project to and equip young learners with necessary skills for “CPP” exam
• Presenting, negotiating, and teaching UN simulation for students
• Arranging, designing, and coordinating various curricular and extra- curricular activities (Speech Competition and Spelling Bee)
• Supervising in-class student’s projects, dramas ( play), and in-school interviews
Volunteer at Civil Society Development Center United Nation Simulation Conference Entrepreneurship Team