hanan hamza

• Performing product demonstrations for customers, staff, and other stakeholders,
• Answering all product-related questions in a polite manner and addressing queries
promptly,
• Building and maintaining good business relationships with customers to encourage
repeat purchases,
• Assisted in tender documentation and submission processes.

• Coordinated daily sales operations, supporting the sales team with order processing,
quotations, and customer follow-ups.
• Prepared and managed sales quotations, purchase orders, invoices, and delivery
notes to ensure accuracy and timely execution.
• Acted as a key liaison between sales, logistics, and finance departments to ensure
smooth order fulfillment.
• Maintained and updated customer records, pricing details, and sales reports using
internal systems and Excel.

• Extracted and characterized essential oils (e.g., neroli, rosemary) using distillation
and solvent extraction techniques,
• Conducted biochemical assays to evaluate antioxidant and bioactive properties of
essential oil extracts,
• Analyzed and documented chemical profiles using spectrophotometry and
preliminary chromatography methods,
• Maintained meticulous lab records, ensured aseptic and safe procedures, and
facilitated team collaboration.