Sales Consultant
Yellow Pages Lebanon
Total years of experience :10 years, 5 Months
Yellow Pages Lebanon
Sales Consultant, 2010-present
• Responsible for the awareness of the customer requirements, products, technical problems
• Responsible for the customer service, and make sure that their requirements meets the budget and their deadlines
• Listens to the customer complaints and problems and then solve them by understanding the needs of customer
• Provide technical support to customer during and after sales.
Yellow Pages Lebanon
Data Operator, 2008-2010
• Ensuring report tables and listings accurately reflect data within a database.
• Entering data accurately onto computerized databases & Excel spreadsheets.
• Locate and correct data entry errors.
• Lifting of files and boxes containing paper records.
• Maintain logs of activities and completed work.
• Ensuring documents meet required quality standards.
• Compiling, coding, categorizing, calculating, tabulating and auditing data.
• Handling inbound telephone queries from colleagues / clients regarding data
• Data manipulation in Excel spreadsheets.
• Occasionally carrying out various administration tasks like, photocopying, filing.
• Reviewing validation output and performing specified manual checks on the data to • Ensure consistency and completeness.
Safe Line Travel
Accounting, 2006-2007
• Took bookings and explained the terms of rental or leasing agreements
• Completed paperwork with the customer and taking payments.
• Gathered market intelligence on competitors' activities.
• Maintained significant relationships with Car Rental clients and suppliers.
• Visited potential and key clients to discuss and help close business deals.
• Developed programs to acquire customers and increase market in the target market.
• Dealt with customer enquiries about the availability and cost of vehicles.
McDonald
Customer Care 2004-2006
• Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills.
• Check equipment to ensure it is working efficiently
• Back up crew members in the event of absences and work overload
• Check food and supplies stock and maintain inventory
• Assist new crew members with on job training
• Analyzed customer complaints and feedback for constant improvements