Hanan Rahma, HR Operations Manager

Hanan Rahma

HR Operations Manager

BMMI

Location
Bahrain - Manama
Education
Bachelor's degree, BA. Business Law & Human Resources Management
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

HR Operations Manager at BMMI
  • Bahrain
  • My current job since April 2019

Summary: responsible for overseeing and administering the Human Resource processes and systems of BMMI human capital including recruitment and administration, employee, and labor relations, HRIS systems, performance management, and employee relations, payroll administration, regulatory compliance, policies and procedures, and all related activities following generally accepted Human Resource standards.

Responsibilities:

− Align the recruitment plan with the Group's hiring strategy to identify and attract the most qualified candidates for a given role. − Assist in developing and updating HR policies and procedures in alignment with legal requirements and organizational goals. − Generate monthly HR reports of data analysis to provide insights on HR metrics, such as divisional turnover rates, recruitment effectiveness, and employee engagement. This helps in making informed decisions and identifying areas for improvement. − Ensure compliance with employment laws, create employee handbooks, and communicate HR policies to employees. − Conduct interviews, selection, and placement of applicants and liaise with external employment agencies and recruiters as necessary. − Manage vacancies advertised on the Company's portal ensuring all adverts meet Company standards. − Screen applicants to evaluate if they meet the position requirements. − Present and negotiate offers to successful candidates and prepare employment contracts accordingly. − Perform employee background checks and verify the information.
− Administer pre-employment testing to measure basic skills. − Develop and execute recruiting plans by networking through industry contacts, association memberships, HR groups, social media, and employees and implementing college recruiting initiatives. − Conduct regular follow-ups with managers to determine the effectiveness of recruiting plans and implementation. − Responsible for managing employee emergencies: bereavement, death, and illness by providing them the needed assistance within company policy. − Ensure all appointments, promotions, probationary reviews, retirements, and transfers are done as per the Company's procedures and Bahrain Labor Law requirements. − Collect data on cost per hire and time-to-hire for costing purposes and collate the information for MIS reporting. − Work with the hiring managers to create job descriptions and ensure all Job Descriptions are up to date and aligned. − Conduct Exit Interview formalities in line with HR policy and procedures, providing leavers with the certifications needed. − Liaise with the Compensation & Benefits Team for employees' final settlement and exit requirements. − Schedule management meetings with employees; hearing and resolve employee grievances; counsel employees and supervisors. − Investigate employee issues and conflicts and bring them to resolution. − Handle disciplinary meetings and recommend actions in line with the country's labor law and code of discipline. − Identify promotions, benefits, and other upcoming staff costs to be optimized within the budget. − Assist management to control labor costs by aligning operating costs with the budget plan. − Ensure the HR System is updated regularly for administrative and recordkeeping purposes.

Recruitment Specialist GCC at OLAYAN KIMBERLY CLARK
  • Bahrain
  • August 2015 to February 2016

Summary: Provide support to the factory Functions to achieve business objectives by ensuring the design, development, recommendation, implementation of sound Talent Acquisition strategies and provide recruitment strategies & processes to attract Top Talent to the Business function to meet business objectives. To participate in the development and implementation of HR plans under GCC Human Capital Strategy.

− Improve recruitment processes, effective selections, review of re-design assessment techniques, and recruitment approaches to attract Top Talent to the business. − Demonstrate effective P&O skills, to drive discipline and the process of recruitment, developing frameworks for recruitment and onboarding. − Actively participate in Career Development/Succession Management processes. Provide support to the Business functions and organization in building talent generation and Leadership pipeline. − Promote a winning culture of entrepreneurship and accountability, ownership and cross-functional effectiveness, and high engagement. − Interpret and administer policies and procedures and ensure the internal control requirements to promote ethical behaviors. − Ensure all candidates join within timelines and ensure a smooth process of arrival and lodging. − Onboarding of new joiners, sharing induction plans to ensure all systems and tools functioning on joining day, briefings of training, HR policies & Labour Laws. − Core member of the Global Recruitment Team of designing KC "WORKDAY Recruiter" Online recruitment system, introduced in Feb 2016.

Achievements:

− Closed 90 Positions for a new Project for the Expansion of the Huggies Line of Baby Diapers. − Input 2 Action Survey (All functions to assess HR Team performance towards the organization). − Great Place To Work (Assessing KC Bahrain Culture against other Global KC Cultures).

HR Advisor (Generalist) at REKITT BENCKISER
  • Egypt
  • February 2013 to August 2015

Initiating hiring activities, ongoing talent development, performance reviews & management, and employment laws implementation. HR Partner for all people-related issues and managing HR Function for 160 employees and Business Functions. supporting management in the daily business issues related to people management, ensuring fair and equal treatment of all employees.

Responsibilities:

− consult employees with Employee Relations matters and legislation. − Advise Management Team on Company policies and standards, solving local HR or Legal issues. − Set up the annual Compensation and Benefits budget/ structures across all levels. − Talent mobility and succession planning across different levels and coordination with other locations. − Manage Joiners and onboarding, the Leavers process, and Transfer (JLT Process) across all levels in Bahrain. − Acting core member among the NAMET Team in launching the Talent Acquisition Policy for Middle East & Developing recruitment (Competency Based Interview Process). − Develop recruitment and selection Policies & Procedures. − Monitor employee issues and propose opportunities for improvement to management. − Procurement and financial assistance for employee needs (Utilities, Petty Cash, office services, etc.). − Interface with Corporate HR functions regarding Talent Management, career planning, and Comp & Ben, etc. − Leading Bahrainization Program, and recruitment plans, attracting local top talent through multiple channels. − Responsible for implementing HR Training (Employee Onboarding, Code of Business Conduct, My Development Passport program, Personal Development Plans).
− Monthly briefings with Business Partners on HR Dashboard. − Drive Annual Appraisals for Executive & Technician Level employees, through PDRs & and Annual Evaluation Sheets).

Achievements:

− Created a company guide consisting of all the policies & Procedures for all levels of RB employees, managing both the Employment Laws of Bahrain and the Global employment requirements of RB. − on Overtime & Working hours SOP/ effective Control over the contractor workers. − Played a key role in achieving ISO 14001 & OHSAS 18001 Certification and passing the Audit. − Designed an effective recruitment process for all levels saving costs approximately $ 20, 000. − Implemented major Changes by implementing Global Manufacturing Standards requirement (GMS), procedures, and practices related to the working hours of Factory employees, Contractors' Working hours, Overtime payments, and possession of passports for contractors, and aligning it to the local laws of Bahrain. − Bonus Scheme establishment of factory savings for the Technician levels of employees.

Education

Bachelor's degree, BA. Business Law & Human Resources Management
  • at Birmingham City University
  • June 2009

Specialties & Skills

Culture Change
Workforce Planning
Employment Law
Talent Acquisition
Employee Engagement
EMPLOYEE RELATIONS
MANAGEMENT
EMPLOYEE ENGAGEMENT
MOBILITY
ONBOARDING
PLANNING
PERFORMANCE MANAGEMENT
TALENT ACQUISITION
SCHEME (PROGRAMMING LANGUAGE)
HUMAN CAPITAL

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Training and Certifications

CIPD (Certificate)
Date Attended:
January 2023