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Haneen Al- Nahar, customer care executive

Haneen Al- Nahar

customer care executive·Crystel Co.

Jordan

Bachelor's degree, Translation

Work experience

Total years of experience: 5 years, 10 months

customer care executive

February 2025 - Present

Crystel Co.

Amman, Jordan

February 2025 - Present

Handle customer needs and orders to make it a smooth ride and a fun one!

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

freelance translator

August 2020 - Present

freelance

Amman, Jordan

August 2020 - Present

Translate legal, medical, general, and managerial documents from Arabic to English, English to Arabic, German to English, and German to Arabic

Company industry:
Translation & Document Processing
Job role:
Translation

Education

German Jordanian University

March 2020

March 2020

Bachelor's degree, Translation

Jordan

GPA (percentage): 74.6%

GPA (percentage): 74.6%

successfully finished the bachelor's degree of Translation (AR-EN-DE) at the German Jordanian University. B.A. thesis was about the difference between machine translation and semantic translation, specifically with holy books, such as the Qur'an.
View attachment

The Ahliyyah School for Girls

May 2013

May 2013

High school or equivalent, International Bacceloriate

Jordan

GPA (percentage): 84%

GPA (percentage): 84%

Biology 6/7 Arabic 6/7 English 6/7 Math 5/7 ITGS 5/7 Chemistry 4/7
View attachment

Skills

Data Management
Expert
Data Management
Expert
Languages
Expert
Languages
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Time management skills
Expert
Time management skills
Expert
German language
Intermediate
German language
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
interpersonal skills
Expert
interpersonal skills
Expert
presentation skills
Expert
presentation skills
Expert
Time Management
Expert
Time Management
Expert
critical thinking
Expert
critical thinking
Expert
Data Management
Expert
Data Management
Expert
Languages
Expert
Languages
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Time management skills
Expert
Time management skills
Expert

Languages

English
Native Speaker
Arabic
Native Speaker
German
Beginner

Training and Certifications

Training
ICDL
ICDL
May 2009
Show credentials

Hobbies

  • Writing
    A very creative, calming method, which helps the subconscious mind to be unleashed, and the emotional regulation to be fulfilled.
  • Drawing
    It is a very relaxing method when feeling stressed