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Haneen Odetallah, Customer Service

Haneen Odetallah

Customer Service·Kuwait Academy,

Kuwait

Bachelor's degree, Marketing

Work experience

Total years of experience: 0 years, 11 months

Customer Service

January 2025 - October 2025

Kuwait Academy,

Hawali, Kuwait

January 2025 - October 2025

• Coordinated schedules between teachers and students.
• Managed client payments and billing inquiries.
• Promoted academy programs to attract new students.
• Gathered feedback to improve service quality.
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

eMarketing Officer

January 2024 - January 2024

295LB

Sabah as Salim, Kuwait

January 2024 - January 2024

• Handling restaurant digital marketing and social media
• Managing Booths.
• Created and managing new business account.
• Visiting and managing the restaurant branches at our client sites.
• Handling restaurants Instagram, YouTube, Snapchat and TikTok ads.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Education

Open Arab University

January 2023

January 2023

Bachelor's degree, Marketing

Kuwait

GPA (point): 3.33 out of 4

GPA (point): 3.33 out of 4

Marketing and social media
View attachment

Skills

CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
INSTAGRAM
Intermediate
INSTAGRAM
Intermediate
INTERNET MARKETING
Intermediate
INTERNET MARKETING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SNAPCHAT
Intermediate
SNAPCHAT
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
TIKTOK
Intermediate
TIKTOK
Intermediate
TRANSACTIONAL ACCOUNTS
Intermediate
TRANSACTIONAL ACCOUNTS
Intermediate

Social profiles

Languages

Arabic

Native Speaker

Training and Certifications

Certifications
Digital Marketing & E-Commerce Course
First Aid
Entrepreneurship Master Class
Adobe Photoshop (PS)
Digital Marketing

Hobbies and interests

Reading

I have acquired information in a wide range of fields and i continue to do so