Quality Assurance In Charge
Caesar Pack Holding Company
Total years of experience :9 years, 11 Months
Kuwait
•Redesing procedure and flow chart for all operations such as Sales, Stores, Purchase, HR, IT, Production, Maintenance and Logistics.
•Establish and enact quality assurance procedures and methodologies throughout the manufacturing and development processes.
•Providing support for reviewing process through current Enterprise Resource Planning systems.
•Optimizing the current system for easy use, and training employees in its functions.
• Assess current production and inspection systems and develop new solutions to enhance quality control, frequently working with production managers and other leaders to enact and improve these procedures.
•Attending Survellience audit conducted by external accreditation body for HACCP and ISO 9001.
•Report recurring quality issues to CEO, Production Managers and other teams.
•Maintain detailed records of quality assurance activities and issues.
•Finds patterns and areas for improvements based on QA data over time and utilizes these reports to improve processes and performance
•Support overall production and manufacturing efficiency by identifying opportunities to enhance productivity.
•Prepare Audit Plan, Program and conduct audit to verify effectivness of current procedure and standard
•Establish a performance managment system using KPIs to monitor company performance towards achieving corporate objectives.
Subsidiary of HEISCO), Kuwait
•Establish and Maintain Quality Management Systems as per ISO 9001:2015.
•Establish and Maintain Quality Management Systems as per ISO 17025:2017.
•Review and suggest improvement for all department and operations procedures including Stores, Purchase, Maintenance, Human Resources, Production...est
•Prepare yearly audit plan for Projects and Departments.
• Preparing audit program for project/Departments (audit plan, schedule, checklist, reports, etc.).
• Investigating and recommended corrective and preventive actions.
• Conducting internal audits of all maintenance related activities and providing written reports. Follow-up audit findings and monitor effectiveness of corrective actions.
• Conduct Gap analysis for current system to highlight deviations from applicable standards.
• Maintaining the data base for all Department & Technical work instructions, Safety Procedures and other approved instructions and standards.
• Ensure that Safety standards are established at project site in compliance to organization Saget Management System.
• Reviewing Safety & Environmental procedure and records at site as per client requirements.
• Ensuring that monthly safety reports including safety metrics are reported to the managment.
• Conducting a external survellience audit to assess suppplier & subcontractor compliance to our quality managment system.
• Supporting risk unit in risk identification, analysis, risk and control matrix, mitigation action plan, and establishing internal controls.
• Perform risk based audit by testing established controls and maintaining working paper file.
• Reporting NCRs, CAR, PAR and root cause analysis.
• Review Subcontractors’ and Vendors’ evaluation, approvals and performance.
• Prepare annual QMS report to the managment including audit conducted, Department findings, procedure update, trend analysis, customer satisfaction and safety reports.
• Prepare annual revenue target to the management .
• Prepare services and products proposals and submitted to the client, follow up approved proposal and liaise with other department to complete the services.
• Prepare maintenance contract with several clients and close the deal.
• Prepare competitors reports and make analysis.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Identify & prepare a KPI’s related to sales and marketing process to improve the market share of the products.
• Searching for new clients who could benefit from our products in a designated region.
• Establishing new, and maintaining existing, relationships with customers.
• Coordinate with maintenance team for new services at field and workshop.
Mechanical Engineer