Hani Kiwan

• Lead daily operations across 22 rig camps, ensuring uninterrupted
service delivery and operational efficiency.
• Oversee catering, housekeeping, and life support services,
maintaining high performance standards while controlling
operational costs.
• Manage procurement activities, supplier coordination, and logistics
to ensure timely availability of resources across sites.
• Monitor consumption and implement cost-control measures,
optimizing resource utilization and reducing waste.
• Ensure full compliance with food safety, hygiene, and operational
standards across all locations.
• Drive Process improvements to enhance service quality, efficiency,
and overall operational performance.
• Supervise and lead multidisciplinary teams across multiple sites,
ensuring productivity and workforce alignment.

• Built and scaled an import and distribution business specializing in
charcoal sourcing from international markets, including Indonesia.
• Established and expanded a distribution network across coffee
shops, supermarkets, and retail clients, driving consistent market
penetration.
• Led end-to-end supply chain operations including procurement,
international sourcing, logistics, and inventory management.
• Negotiated supplier contracts and pricing strategies to optimize
costs and maintain competitive margins.
• Implemented quality control systems to ensure product consistency
and strengthen customer retention.
• Managed full financial operations including invoices, collections, and
performance reporting.
• Strengthened client relationships through proactive feedback
analysis, improving service quality and repeat business.

• Managed full operational and financial performance of restaurant
operations, ensuring profitability and operational efficiency.
• Developed and executed business plans, budgets, and standard
operating procedures to support consistent performance and
growth.
• Oversaw procurement, purchasing, and inventory management,
ensuring cost control and continuous supply availability.
• Led recruitment, training, and workforce planning to build and
maintain high-performing teams.
• Enhanced service quality and customer satisfaction through process
improvements and operational optimization.

• Managed sourcing of food, packaging, and operational supplies from
local and international vendors, ensuring consistent supply and
quality standards.
• Negotiated supplier contracts and pricing to optimize costs while
maintaining product quality and service reliability.
• Oversaw procurement operations including purchase orders,
inventory planning, and supplier performance management.
• Coordinated logistics, import processes, and customs clearance to
ensure timely delivery of goods.
• Utilized ERP systems and data analysis tools to track procurement
performance and support decision-making.
• Collaborated with operations teams to align procurement strategies
with business requirements and demand planning.

• Managed payroll, workforce planning, and employee lifecycle
processes, ensuring accuracy and operational efficiency.
• Oversaw HR operations including contracts, compliance, and
employee relations in line with labor laws and company policies.
• Supported daily operations through effective workforce scheduling
and manpower planning.
• Ensured compliance with regulatory requirements and internal
standards across HR functions.