General Manager
Beta Information Technology
Total years of experience :37 years, 5 Months
Managing the operation in the UAE for a leading system integrator providing Networking, security and IT infrastructure solutions for our customers in the UAE market
Managing a distribution company dealing with top IT companies in the world like HP, Cisco, Citrix and other products and technologies in the computer world
Covering the GCC, Levant and Egypt for a multinational company providing hi tech solution in the application delivery and network security
Company was founded in 2002 as a regional system integrator and master distributor in the MENA region, providing enterprise customers with Telecom solutions and building broadband & FTTH networks, partnering with leaders like Ericsson, PacketFront and others.
Duties and responsibilities:
• Leadership and management of the organization
• Provide vision and assist the CEO with the development of annual business and operational plans, and following up on their implementation, monitoring and evaluation.
• Report to the CEO on the overall progress and results against operating and financial objectives
• Provide advice to the CEO on major policy issues
• Closely liaise with the CEO to ensure management strategies, plans and performance, are appropriately implemented.
• Assist the organization in determining and meeting its long and short term goals.
• Provide recommendations regarding investments and monetary strategies.
• Provide vision regarding overall financial status of the company.
• Ensure the CEO is aware of concerns of the team, partners, customers, and other stakeholders
• Assist a team of Country Managers to develop and maintain a network of channel partners in the region.
• HR Management, including recruitment, capacity development and training, HR policy development, employee relations and performance development.
• Oversee the preparation of annual budget and annual audit.
• Overall Administrative Management
Company was founded in 1984 to provide office automation solutions to the Jordanian market.
In January 2008, Company acquired a networking and data communication company to extend their offering into IT & Telecom solutions.
Duties and responsibilities:
• Managing a new division that was brought in through the acquisition of a Networking and Data Communication company that I used to work in and manage for 7 years.
• Set an aggressive 3-years plan to grow the business of the division within the Company at a rate of 30% per year. The set goal was over achieved in the first and second year.
• Acquiring new partnerships with leading vendors to achieve growth goals; in the second year we acquired DELL partnership
• Performed all General Manager’s duties for a division within a big company
The Company is one of the leading Networking and Data Communication companies in Jordan since 1995, the authorized dealers for Cisco, Foundry, Telindus, Network Appliance, BlueCoat, Packeteer, SRTelecom Farabi, Symantec, Micromuse, & other IT products and Solutions.
Duties and responsibilities:
Managing Director: (2005 - 2007)
• Manage the company’s assets and recruitment.
• Draft the company’s annual budget and present it to the owners for approval.
• Interface with IT solution vendors and select the “best of bread” to better serve the company’s client base.
• Handled and managed the company’s top 10 clients directly (mainly Service Providers and Banks).
• Lead and supervise the sales and pre sales team to respond to tenders.
• Set targets for the sales team and help them in achieving their goals by regularly monitoring and supervising their activities with clients.
• Work with clients to help them define their network, security and IT infrastructure requirements.
• Set up of presentations and workshops to demonstrate several IT solutions to major customers like Banks, Telcos and Service Providers with the support of the relevant vendors.
• HR and Finance Management.
Assistant General Manager: (2003 - 2005)
• Assist the General Manager in all his duties
Operations Manager: (2000 - 2003)
• In charge of the Sales & Technical operation of the company
The Company is one of the leading IT companies in Jordan since 1986, the authorized dealers for Compaq, Data General, EMC, PSDI - MAXIMO CMMS, 01Systems - Report and Document Management System, SLMSoft - Banking Solutions, Astria ATM Switch, CISCO, Novell NetWare, Microsoft & other IT products and Solutions.
Division Manager: (1997 - 2000)
Within this division, enterprise solutions both Hardware and Software were handled: Compaq Alpha Servers, Data General and EMC Servers and Storage solutions (SAN & NAS), Maintenance Management System (MAXIMO), Document Management System (01Systems) and Banking Solutions (SLMSoft & ASTRIA). My responsibilities were to mange and lead a team of Sales and Technical staff in an independent profit center within the company.
Sales Manager for the PC Division: (1993 - 1997)
Amongst complete range of Compaq products as well as LAN and WAN solutions, Novell, Microsoft and other related products, I was handling a number of major accounts in addition to training and guiding new sales force joining the division. Also managing the vendors’ relationship with the company and adhering to the sales targets and plans agreed upon with the various vendors.
Authorized dealers for Muratec Fax machines, Panasonic Copiers, PBXs and others.
Authorized dealers for OKI, Nitsuku & Lanier
Installing and maintaining OKI Fax machines, Nitsuku Key telephone systems, OKI PBX’s and Computer Printers, in addition to supporting the sales team.
Part of my 2-years Flag Service (Military Service) I was teaching Diploma students Electronics & Communications both theory and lab.