IT Projects manager, O & M
GACA, General Authority for Civil Aviation
Total years of experience :9 years, 9 Months
Analysis of current IT infrastructure and business requirements besides development of strategic framework and Balanced Score Card.
• Usage of Balanced Score Card (BSC) performance metrics in the DC's, Network Department and User Support Department for identification and improvement of various internal functions with focus on external results.
• Provide feedback and assistance to organizations in the implementation of strategies and objectives; coordinating with the Corporate IT Team in setting up and implementation of KPIs for the business besides development of IT Service Level Agreement (SLA).
• Identification and implementation of enhancements with focus on improvement of IT services besides ensuring implementation of IT strategies, policies and solutions.
• Leadership and management of new projects pertaining to hardware and software besides implementation of best practices procedures and work flow like ISO27001 tools for security.
• Training and establishment of effective team besides coordinating with the Steering Committee to ensure smooth flow of operations.
• Also involved in communication of high level status of projects to all stakeholders.
Operation & Maintenance Manager ( Project Manager )
Achievements:
• Played key role in leading and chairing projects worth SR 30 Million.