Management Consultant
OTHMAN ENTERPRISES
Total years of experience :9 years, 6 Months
Improving operations efficiency
Building training programs, including manuals, power-points, and videos.
ERP implementation projects, including architecture, installation, and training management in
program usage
Analyze existing systems, interface requirements, business processes.
Partner with clients to understand their business and related needs
Incorporate new processes, tools and approaches
Utilize broad knowledge to recommend solutions to the client when appropriate
Exchange routine information with members of client project team, including priorities,
timeliness, issues as they arise
Understand client business issues and concerns and recommend and implement appropriate
solution
Project management
Determine needs, and implementing business software solutions for operating efficiency and
effictivenss
Train management in cost saving practices
Train management in improved work environment, and employee relations
Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production,
pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement.
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization\'s financial and budget activities to fund operations,
maximize investments, and increase efficiency.
Establish and implement departmental policies, goals, objectives, and procedures, conferring
with board members, organization officials, and staff members as necessary.
14418 Independence dr Plainfield, Illinois, 60544 (815) 764-7372 hothman2010@live.com
Determine staffing requirements, and interview, hire and train new employees, or oversee those
personnel processes.
Plan and direct activities such as sales promotions, coordinating with other department heads as
required.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of
customer demand.
Locate, select, and procure merchandise for resale, representing management in purchase
negotiations.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking
inventory.
Manage the movement of goods into and out of production facilities.
Develop or implement product-marketing strategies, including advertising campaigns or sales
promotions.
Plan store layouts or design displays.
Develop and apply time and cost networks to plan, control, and review large projects.
Evaluate instructor performance and the effectiveness of training programs, providing
recommendations for improvement.
Analyze training needs to develop new training programs or modify and improve existing
programs.
Plan, develop, and provide training and staff development programs, using knowledge of the
effectiveness of methods such as classroom training, demonstrations, on-the-job training,
meetings, conferences, and workshops.
Conduct orientation sessions and arrange on-the-job training for new hires.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Confer with customers by telephone or in person to provide information about products or
services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints,
or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Contact customers to respond to inquiries or to notify them of claim investigation results or any
planned adjustments.
Compare disputed merchandise with original requisitions and information from invoices and
prepare invoices for returned goods.
Solicit sales of new or additional services or products.
Complete contract forms, prepare change of address records, or issue service discontinuance
orders, using computers.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving
or disapproving dealers' claims.
Order tests that could determine the causes of product malfunctions.
Recommend improvements in products, packaging, shipping, service, or billing methods and
procedures to prevent future problems.
Develop and manage work breakdown structure (WBS) of information technology projects.
Develop or update project plans for information technology projects including information such
as project objectives, technologies, systems, information specifications, schedules, funding, and
staffing.
Manage project execution to ensure adherence to budget, schedule, and scope.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Coordinate recruitment or selection of project personnel.
Develop implementation plans that include analyses such as cost-benefit or return on investment
(ROI).
Initiate, review, or approve modifications to project plans.
Identify, review, or select vendors or consultants to meet project needs.
14418 Independence dr Plainfield, Illinois, 60544 (815) 764-7372 hothman2010@live.com
Assess current or future customer needs and priorities through communicating directly with
customers, conducting surveys, or other methods.
Prepare, examine, or analyze accounting records, financial statements, or other financial reports
to assess accuracy, completeness, and conformance to reporting and procedural standards.
Report to management regarding the finances of establishment.
Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs
to actual costs.
Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to
project future revenues and expenses or to provide advice.
Survey operations to ascertain accounting needs and to recommend, develop, or maintain
solutions to business and financial problems.
Prepare or direct preparation of financial statements, business activity reports, financial position
forecasts, annual budgets, or reports required by regulatory agencies.
Receive, record, and authorize requests for disbursements in accordance with company policies
and procedures.
Monitor financial activities and details such as reserve levels to ensure that all legal and
regulatory requirements are met.
Receive cash and checks and make deposits.
Compute, withhold, and account for all payroll deductions.
Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize
customer service.
Develop procedures for coordination of supply chain management with other functional areas,
such as sales, marketing, finance, production, or quality assurance.
Negotiate prices and terms with suppliers, vendors, or freight forwarders.
Develop material costs forecasts or standard cost lists.
Develop and apply time and cost networks to plan, control, and review large projects.
Develop business methods and procedures, including accounting systems, file systems, office
systems, logistics systems, and production schedules.
Prepare management reports defining and evaluating problems and recommending solutions.
Study and analyze information about alternative courses of action to determine which plan will
offer the best outcomes.
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