Senior Consultant
Palladium
Total years of experience :10 years, 7 Months
Worked on projects in the UAE and Saudi Arabia encompassing project / program management and strategy execution consulting.
Coordination and oversight of Corporate and Retail Business Unit product portfolio, including
Meetings, Incentives, Conferences, Exhibitions (MICE), sponsorships, F1 in Schools™ program, corporate and retail driving experiences.
Results:
• Improvement projects’ start and drive.
• Streamlined internal and external processes.
• Improved cross-functional communication and teamwork.
• P&L’s showing higher and more sustainable financial returns.
Support establishment of the Office of Strategy Management (OSM):
• Developed key functions of the OSM.
• Wrote strategy performance management and governance process, developed flowcharts, and designed report templates, change management process, and strategy activities calendar.
• Responsible for induction of 30 initiative managers during the first performance reporting cycle. At the end of the cycle, a majority (>60%) fulfilled adequate reporting standards.
Implement Strategy Communications Plan:
• Led regular communications sessions with Strategy Ambassadors, informing them of new processes, addressing their queries, and collecting feedback.
• Published internal communication articles on OSM establishment progress and strategy-related topics for all employees.
• Coordinated with all Project Directors worldwide and responded to queries ensuring that projects were prepared for changes as required.
Support on-going Continuous Improvement Projects:
• Built process flowcharts, created templates, and wrote Standard Operating Procedures (SOPs), policies, and guidelines.
• Supported accomplishment of mapping and rolling out operations processes (Procurement, Human Resources, Risk Management, Due Diligence and others).
• Ensured compliance of all policy documentation to relevant guidelines.
• Delivered ADFSC Communications Plan and ADFSC Produce Sales Plan to the satisfaction of the CEO.
• Supported integration of General Secretariat of the Executive Council (GSEC) Excellence Award Improvement Plan and Abu Dhabi Systems & Information Centre (ADSIC) Information Technology Strategy into the company’s internal processes.
• Supported ERP Implementation team as a representative of Strategy and Performance Management Section and a Super User of JD Edwards software.
• Reformed and implemented strategy performance management system and ran relevant processes for two core divisions.
• Mentored junior team members, shared knowledge, and supported their development and career growth.
• Prepared regular and on-demand performance reports for GSEC and other government entities.
• Supported design and implementation of Strategic Planning processes and 2014-2015 budget preparation.
• Executed strategic planning and analysis process.
• Trained 1, 500+ people on Suggestion Scheme.
• Trained 200+ people on Lean Foundations, Waste Identification & Elimination, Problem-Solving, 5S, 7 Quality Tools, and other Lean topics.
• Developed standard Site Visit Tour process.
• Designed and published content for monthly corporate newsletter and other publications.
• Tracked departmental budget, analyzed deviations with the Finance team, and implemented cost-saving initiatives.
• Mentored junior team members, shared knowledge, and supported their development and career growth.
• Held regular review sessions with mid and senior management to track smelter start-up activities, address concerns, and present updates to the leadership team.
• Established divisional Strategic Planning and Analysis process based on Balanced ScoreCard and A3 approach.
• Prepared and published the first divisional Strategic Plan.
• Assisted with experimental application of A3 and BSC approach to other processes.
• Assisted Marketing Manager with the preparation of proposals and presentations addressing current/potential customers and partners of the company.
• Coordinated and implemented marketing communication projects - dealing with agencies to create messages that properly represent company’s prospect.
• Researched to identify clients, sector opportunities, and competition in order to reach leading position in the industry.
• Events management - organized participation in exhibitions, launches, trade shows, etc.
• Prepared ongoing status reports on marketing efforts.
• Organized and maintained documentation and calendar of the Chairman.
• Handled all incoming/outgoing calls, faxes, mail..
• Organized meetings.
• Volunteered during launch events by joining customer service team and familiarizing customers with the projects of the company as well as assisting them during the buying process.
While pursuing my Bachelor's degree, worked part-time as sales merchandiser and promoter at various events, such as GITEX, CityScape, Motor Show, and others.
Participated in National Bonds research project of Dimensions Market Research by interviewing 100+ people.
• Organized and maintained office documentation.
• Handled all incoming/outgoing calls, faxes, mail.
• Provided written and spoken translation of documents, letters and other needed information, as well as, simultaneous translation during business meetings (English / Russian).
• Collaborated with representatives of agencies and companies for successful achievements of mutual goals.
• Supported integration of traffic alert and collision avoidance system (TCAS) for the fleet.
Currently working on my dissertation related to Effective Management Characteristics (to be completed by the end of 2011).