هاني أحمد, Senior Call Centre Supervisor

هاني أحمد

Senior Call Centre Supervisor

xceed

البلد
مصر
التعليم
بكالوريوس, المحاسبه
الخبرات
20 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 11 أشهر

Senior Call Centre Supervisor في xceed
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يونيو 2003

About Xceed
**Xceed operates from a unique, state-of-the-art facility located in Egypt's premier technology park known as the Smart Village. Our call center, the largest in the southern Mediterranean region, is equipped with top-notch structural and electromechanical infrastructure to ensure our clients the best possible service and the first and the only company obtain the COPC (Customer Operations Performance Center) certification in a whole of Africa Countries, Arab Countries and the Mediterranean region.

**Locally Xceed is the IT arm of Telecom Egypt and provides customer contact solutions to its 8.3 million customers. In that capacity, Xceed has incorporated the finest technology systems to optimize, live inbound and outbound call handling, as well as automated customer support applications.
**Located in Call Center at Smart Village in Cairo.

الخلفية التعليمية

بكالوريوس, المحاسبه
  • في عين شمس
  • يونيو 1999

Specialties & Skills

Internet
operations
Structural
Windows, Office Xp, Excellent internet user.

اللغات

الانجليزية
متوسط