Hany Gadallah, chief operating officer

Hany Gadallah

chief operating officer

Dar Al Fouad Hospital

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, business administration
Expérience
12 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 9 Mois

chief operating officer à Dar Al Fouad Hospital
  • Egypte - Le Caire
  • octobre 2022 à novembre 2023

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chief operating officer à international modern hospital
  • Émirats Arabes Unis - Dubaï
  • avril 2021 à mai 2022
operations manger à al Zahra hospital dubai
  • Émirats Arabes Unis - Dubaï
  • juin 2018 à mars 2021
director of outpatients clinics and customer service à saudi german hospital
  • Émirats Arabes Unis - Dubaï
  • décembre 2012 à avril 2017

 *Responsible for effective management of clinical services in the Outpatients including but not limited to medical laboratories, pharmaceutical, imaging, rehabilitation, and therapeutic divisions.
 *Works include the development of adequate managerial system for control, developing policies and procedures covering all areas of responsibility and monitoring to assure safe and efficient response to the area.
 *Provides equipment supports to all outpatient service areas. Trouble-shoot patient problems with full satisfaction.
 *Manages Physicians Outreach Program with proper scheduling and coordination.
 *Responsible for releasing restricted systems including but not limited to giving discounts to Out-patients.
 *Directs the activities of the technical support services department carrying out objectives.

 *Directs and coordinates the polyclinics registrations, appointment and reception activities.
 *Makes sure that registration and appointments documentation is obtained relating to identification, and ensures the completion of appropriate data for patient treatment.
 *Responsible for the outpatients’ clinics operation, and staff orientation and on job training of new staff according to the hospital policies and procedures.
 *Makes sure that the advice and guidance of patients and visitors are responding to inquires relating provision of Polyclinics, Radiology, Laboratory, X-Ray, Admission, Pharmacy, Medical Records, E.R., Physiotherapy and Cashier.
 *Ensures that medical appointment rescheduling and deletion is appropriate before making the deletion.
 Makes sure that the confidentiality of patient/relative data and medical information is under control.
 *Responsible for providing a procedure whereby security codes and password will be maintained by staff confidentiality.
 *Ensures that essential patient services are maintained, and to ensure self-disciple. Also to ensure that the members of the department are presentable and professional in their appearance.
 *Ensures that the doctors are properly documenting the entire patient’s data in the computer.
 *Approves patient discounts and refund, if unsatisfied of the service received.
 *Member of daily steering committee meeting.
 *Render other duties that may be assigned by the management from time to time.

director of outpatietn clinics and customer service à saudi german hospital
  • Arabie Saoudite - Riyad
  • juillet 2009 à août 2012

 *Responsible for effective management of clinical services in the Outpatients including but not limited to medical laboratories, pharmaceutical, imaging, rehabilitation, and therapeutic divisions.
 *Works include the development of adequate managerial system for control, developing policies and procedures covering all areas of responsibility and monitoring to assure safe and efficient response to the area.
 *Provides equipment supports to all outpatient service areas. Trouble-shoot patient problems with full satisfaction.
 *Manages Physicians Outreach Program with proper scheduling and coordination.
 *Responsible for releasing restricted systems including but not limited to giving discounts to Out-patients.
 *Directs the activities of the technical support services department carrying out objectives.

 *Directs and coordinates the polyclinics registrations, appointment and reception activities.
 *Makes sure that registration and appointments documentation is obtained relating to identification, and ensures the completion of appropriate data for patient treatment.
 *Responsible for the outpatients’ clinics operation, and staff orientation and on job training of new staff according to the hospital policies and procedures.
 *Makes sure that the advice and guidance of patients and visitors are responding to inquires relating provision of Polyclinics, Radiology, Laboratory, X-Ray, Admission, Pharmacy, Medical Records, E.R., Physiotherapy and Cashier.
 *Ensures that medical appointment rescheduling and deletion is appropriate before making the deletion.
 *Makes sure that the confidentiality of patient/relative data and medical information is under control.
 *Responsible for providing a procedure whereby security codes and password will be maintained by staff confidentiality.
 *Ensures that essential patient services are maintained, and to ensure self-disciple. Also to ensure that the members of the department are presentable and professional in their appearance.
 *Ensures that the doctors are properly documenting the entire patient’s data in the computer.
 *Approves patient discounts and refund, if unsatisfied of the service received.
 *Member of daily steering committee meeting.
 render other duties that may be assigned by the management from time to time.

Éducation

Master, business administration
  • à cambridge international college
  • février 2012
Baccalauréat, pharmacy sciences
  • à tantan univeristy
  • mai 1998

Specialties & Skills

Business Development
Marketing
Healthcare Management
Customer Service
Pharmaceutical Sales
business development
leadership
problem solving
team working
data analysis
customer service managment

Langues

Arabe
Langue Maternelle
Anglais
Expert