Credit Support Officer & MIS in Charge
First Gulf Bank
Total years of experience :20 years, 6 Months
• Providing all kinds of support to the entire Credit Team in co-ordination with (Credit Marketing, Credit Admin, Risk Management, Operational Risk, Quality, IT, Admin & HR).
• Reporting to the Senior Management - preparation of performance summary report (Monthly Report of the Credit Department performance), preparation of portfolio movement report, approved enhancements report, RCC (Regional Credit Committee) approvals report & country risk exposure report.
• Coordinating with credit admin department in required approvals/clarifications for FOL issuance.
• Updating the MIS reports on daily/monthly/quarterly basis, exporting & reformatting the latest system updates of O/S and TAT for management reviews.
• Credit Applications/Proposals - Tracking & Recording of the CA’s sent to the H.O (as per the approval level) & approvals received.
• Co-coordinating with Quality Team during internal/external quality reviews/audits
• Tracking CC comments, required changes and actions. Tracking RCO's (Relationship Credit Officers) comments/acknowledgement for required actions/changes.
• Updating of RCO’s portfolio during new allocations/rotations of accounts or RCOs.
• Initiated the MIS of the credit team.
• Receiving, recording & filing of name clearances.
• New Proposals - receiving the new proposals, reviewing the related documents, tracking of proposals sent for approval and following it up till approved CA Face is received, updating RCO's portfolio with the new approved companies, updating the annual reviews sheet, sending documents for new credit file creation.
• Annual Reviews - following the status of the annual reviews completion, requesting the concerned staff in the H.O to arrange for bank credit reports from other banks and CBRB if required (following it up & handing it over to the concerned RCO), tracking of reviews sent to H.O for approval and updating the annual review list when approved.
• Interim Reviews - following up approvals & updating review dates in case of extensions.
• Following up the filing process & control of the credit filing room.
• Invoicing.
• Data entry.
• Handling petty cash, filing & staff salaries.
• Dealing with insurance companies, preparing of the monthly insurance reports, following up claims and other related issues.
• Communicating with suppliers for deliveries, invoices & payments
• Communicating with customers for quality feedback and collections.
• Meeting the customers for performance evaluation.
• Supporting & following up with the H.O for suppliers payments and staff Matters, providing H.O with the related reports.
• Providing statistics & graphs of performance to the management.
• Quality internal auditing & Quality Manual update.
• Supporting External Auditors for Accounts & Quality.
• Supporting the PRO in labor & immigration matters related to the staff and their families.
• Communicating with government authorities as required for medical licenses and visas (MOL & MOH)
• Boarding vessels/oil tankers offshore for company related work.
• Invoicing, updating offers pricing & discounts.
• Data entry.
• Receiving collections from sales staff, follow up for pending invoices & new orders.
• Evaluating customers’ orders.
• Contacting customers for feedback and collections.
4 years Degree