Senior property consultant
Sodic
مجموع سنوات الخبرة :19 years, 2 أشهر
Consulting prospect clients to choose their future home and investment decisions in realestate across Egypt
Managing a portfolio of top tier bank customers through presenting a customer centric level of service while growing the portfolio by adding on new acquisitions as well as increasing the cross sell penetration ratio, presenting financial planning solutions and ensuring quality of compliance with bank and CBE POLICIES.
-ensures that instructions and policies lay down by management and central bank are applied.
-increase the segment profitability by cross selling various products as per agreed objectives
-contributes positively to the image of the bank by ensuring that consistently high level of customer service is maintained and effectively dealing with customers queries and complaints.
-safeguards the segment from potential loss.
-sign and validate all related CSR transactions
- Handle the compliance system alerts for high value transactions.
- Act as ADVANCE Relationship Manager for the branch.
-Backup for the corporate department head.
-intraday and overnight custodian for All related CS products( cards, cheque books)
-opening new business channels by recruiting new payroll companies.
-Maintaining healthy relationship with Companies management.
ensures that instructions and policies lay down by management and central bank are applied
-develop and manage relations with personal banking customers.
- Act as ADVANCE Relationship Manager for the branch.
- Back up for the PREMIER relationship manager.
- Handling corporate customers.
- Ensure achieving monthly targets.
- Handling all customer queries and complaints.
- increase branch profitability by increasing cross sell ratio.
- Minimize error log rate through providing work of good quality and in timely manner.
-overnight custodian for ATM and CREDIT CARDS PINS.
- Ensuring that daily sell and buy orders instructions by customers match with the brokers invoices.
- Releasing and holding stock shares of customers accordingly.
- Attending Stock market companies’ assemblies to deliver customer demands and reviewing assemblies’ results and delivering feedback to customers and the bank.
- Conducting yearly dividends payment.
- Good knowledge and usage of MCSD (Misr for clearing. settlement, and central depositary) system.
- Recording transactions On Banks system.
- Preparing Daily, weekly and monthly reports concerning customers transactions.
DEGREE : GOOD
SANAWEYA AMA, ADABY WITH A PERCENT OF 90%