Associate Manager-Sales Analysis
Shalina Healthcare Limited
مجموع سنوات الخبرة :17 years, 6 أشهر
Consolidation & circulation of Daily Sales Report / Weekly Sales Report / Monthly Sales Report.
Group wise/Country wise/Brand wise/Sku wise consolidated Achievement/Growth with remarks.
Assist in projecting Budget and consolidating at sku level.
Analyzing & project Sales forecast sent by respective OU’s (Countries) for a business unit.
Conduct Sales call meeting with Sales managers to improve sales performance.
Keep track of executed Sales schemes & promotions.
Maintenance of Doctor’s/Wholesale/Retail customer’s list.
Keep track of OOS sku items.
Keep track of Excess Inventory items.
To manage the Customer Service department. Sales Order Management, Documentation management, Customer updates on order’s, Complains Management will be the key areas of focus.
Oversee the Sales order validation and creation as per the company processes, policies and lead times
Oversee order fulfillment activities performed by the Customer Service executives to ensure that all orders are being communicated to production planner and procurement teams to enable packaging material purchases and production.
Oversee the documentation process to ensure that the documentation officers create all necessary documents to allow on time dispatch as per approved Customer Cut off dates.
Manage Communications with Key customers on any query / issue related to order fulfillment.
Oversee the complaint management process to ensure that all customer complaints are being addressed as per the organization SLA lead times.
Build the product forecasts in line with their life cycle position: launch, catalogue and end of life.
Consolidating & circulating 12 month rolling sales forecast to Demand Planning Team from Various Sales Managers across Global countries.
MIS consolidation of IBD, Wholesale, Retail Sales across Global Countries.
Taking care of annual budgeting and keeping track of achievement/growth of sales against previous year vs Budget.
Analyzing sales data drill down from Category to Sub category, Brand, Sub Brand, SKU to identify issues and notify the management to take necessary action.
Managing a team of 5 with 1 Sales Analyst and 4 Customer Service Executives handling entire business of Perfume & Cosmetic Division.
ABC Analysis of products & reduction in Non Moving Inventory as per SLA.
Customer Service management of all trade partners.
Accountability for the improvement of trade customer satisfaction.
Own the reverse logistics process from customer.
Develop the functional expertise of End Users, Key Users and Functional Experts on JD Edwards 9.0.
Consolidating & circulating sales forecast / achievement / growth country wise report for weekly, monthly and quarterly reporting.
Product cost estimate of various products on monthly basis and analyzing the rate variance between each products.
Preparing Inflation/Deflation charts by month projecting Moving Average Trends and comparing the same against previous year to understand growth.
Creation & Maintenance of Supplier Master/Contract copies.
Preparing individual charts for strategic brands by month to identify the contribution to sales growth.
Coordinating with the marketing team to prepare central grid plan for sales promotions and activities for the full year.
Keeping track of all activities and promotions planned for the year and ensuring the execution of the same as planned.
Tracking sales growth during promotions and activities to identify the impact on trade.
Coordinating with customer service and logistics to get additional orders by keeping track of Distributor Inventory.
Maintaining pricing structure for each individual country with month wise change in updation of standard cost / currency fluctuation / margin / markup.
Collecting sales data from all distributors across Mena region on daily, weekly and monthly basis.
Analyzing sales data drill down from Category to Sub category, Brand, Sub Brand, SKU to identify issues and notify the management to take necessary action.
Taking care of annual budgeting and keeping track of achievement/growth of sales, consumption, GC vs previous year.
Performing variance analysis of GC, Sales, Volume, Freight, Overheads, etc.
o Primary Master Changes include Activation/Deactivation of products, Updating of Norms (Safety Stock), Creation of CMIR (Customer Material Information Records), Transportation Lanes, PDP assignment / Post / Pre-ponement & cancellation, Release of Locks, Holiday declaration & assignment etc
o Secondary Master Changes include Purchase order entry, ATP (Available to Promise) checking, Analyzing the order, TO (Transfer Order) creation, GIR (Goods Inwards Report) posting, Quotation updation, Allocation & Delivery creation etc.
Maintained MIS (Management Information System) & followed 100% SLA (Service Level Agreement).
Provided support & training to new users.
Developed personal SAP knowledge & skills through formal courses and induction programs.