Haris Hashim

• Overseeing operations of all facility-related services to ensure seamless functionality across premises.
• Conducting regular inspections to maintain safety, compliance, and service excellence.
• Ensuring KPIs and SLAs are achieved in alignment with organizational goals and operational standards.
• Leading coordination with internal teams and external contractors to ensure efficient resolution of service issues.
• Oversaw end-to-end operations of the palace, ensuring seamless coordination across housekeeping, F&B, hospitality, and
engineering departments. Maintained ultra-high standards of cleanliness, presentation, and discretion in all private and guest areas through meticulous
housekeeping supervision. Directed F&B service for VVIPs, ensuring bespoke dining experiences, menu planning, and flawless event execution in coordination
with executive chefs and service staff. Delivered exceptional hospitality service tailored to royal protocols and personalized preferences, ensuring privacy, comfort, and
luxury at all times.
• Supervised all MEP and HVAC engineering systems, including critical infrastructure, to ensure uninterrupted services and timely
maintenance.
• Managed multi-disciplinary teams, implemented SOPs, conducted regular training, and ensured performance excellence across all
departments.
• Coordinated guest arrivals, VIP movements, and special events, ensuring every detail reflected the prestige and standards of royal
level hospitality.
• Oversaw vendor contracts, AMC agreements, and third-party services, ensuring quality, cost-efficiency, and timely service delivery.
• Ensured compliance with safety, hygiene, and operational standards, including routine audits of facilities and staff
readiness.
• Maintained detailed logs, asset inventories, and operational reports, and served as the primary liaison with estate owners,
principals, and senior management.

• Managing end-to-end operations of bank branches, ATMs, and stores, ensuring business continuity without service disruption.
• Ensured smooth daily operations across bank branches, ATMs, and storage facilities, maintaining high service standards and minimal
disruption.
• Conducted daily meetings with internal departments and technical teams to align service delivery with bank requirements and KPIs.
• Scheduled and supervised Planned Preventive Maintenance (PPM) for MEP systems as per OEM and QCS standards, ensuring zero
service downtime.
• Monitored and resolved emergency issues swiftly to prevent disruption to end-users and critical banking functions.
• Led site inspections and snagging activities to maintain optimal image, safety, and functionality of bank premises.
• Oversaw the operational health of Fire Alarm (FA) and Fire Fighting (FF) systems, ensuring readiness for QCDD inspections and
safety compliance.
• Conducted pre-inspections and ensured full compliance with QCDD and MOI regulations for critical systems including ACMV, FA/FF,
Elevators, and Access Control.
• Coordinated and monitored CAFM-generated tasks, ensuring timely completion and accurate reporting.
• Liaised with vendors and subcontractors to ensure timely servicing of high-priority devices (Generators, UPS, ATMs, Copiers,
Shredders, Elevators, etc.).
• Reviewed and approved quotations and invoices performed technical evaluations, and optimized procurement efficiency with the
purchasing team.
• Promoted sustainability and cost-effective practices, ensuring optimal use of resources and proper waste disposal procedures.
• Maintained high hygiene and housekeeping standards, and ensured office furniture and assets were in excellent condition.
• Ensured staff attendance, punctuality, and performance (including receptionists, messengers, tea boys, housekeeping, and
technicians) aligned with bank requirements.
• Facilitated regular meetings with branch managers to assess satisfaction and improve service delivery.
• Supported internal and external audits by maintaining accurate documentation and adherence to company policies and procedures.

• Ensured seamless day-to-day operations of residential buildings, supporting site management in delivering superior tenant services.
• Supervised apartment readiness for leasing, ensuring all units met company standards before handover to new occupants.
• Oversaw housekeeping teams to maintain high hygiene and cleanliness standards across apartments and common areas.
• Managed security personnel to ensure safety, access control, and 24/7 vigilance in compliance with property guidelines.
• Ensured all amenities (e.g., HVAC, lighting, plumbing, appliances) were fully functional and ready for tenant use.
• Monitored and maintained the quality of common areas and building exteriors/interiors to reflect brand standards.
• Conducted monthly meetings with specialist subcontractors to review PPM progress and ensure systems met OEM specifications.
• Coordinated water tank cleaning and regular water quality analysis to ensure compliance with health and safety standards.
• Worked closely with leasing/renting teams to accommodate tenant-specific modifications and special requests.
• Enforced adherence to KPIs and SLAs across all operational, housekeeping, security, and technical service areas.