Guest Relations Officer
Yas Waterworld Abu Dhabi
Total years of experience :7 years, 6 Months
In this company I came as pre-opening team. My main job was to to meet and greet guests to communicate and assist guests with complains look for their safety in my section that was outdoor and provide them help on spot to reduce pressure on office. Lost and found, lost people and children, use of recovery items to provide information's and direction's was also my responsibility.I worked with VIP guests as assistance and to provide them all information's and help during their time in our perk some of VIP guest was prince and king of Maroko, royal families from UAE, famous actors, musicians, football players.
At this fashion store I worked from May 2012 my job description was a serving customers at the sales counter and offering face to face advice to customers on the stores products and processing returns, refunds as required in line with company procedures .Making sure that any item which is removed from a display column is replaced immediately after a sale. My job was also to ensure that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements. Managing cash and payment systems in accordance with company procedures and policies
Salesman
Grocery store "SAN" Novi Travnik, Bosnia and Herzegovina
I start with work there at September 2011. My responsibilities was to replenished rapidly selling merchandise to the shelves, racks, stack bases, and end caps throughout the peak selling times also to find and retrieve merchandise in appropriate manner. All time I was ready to provide requested assistance about price and product accessibility of grocery items to guests and to ensure safe and clean area by maintaining safety standards. Also to work with cash and to leave good impression -
During shooling (2007-2011) I was working in few caffes (caffe "Cassablanca", caffe "Dream", caffe "Karamela") as barmen and waiter.
