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HARISH SHARMA, Assistant Branch Manager

HARISH SHARMA

Assistant Branch Manager

MASHREQBANK

Location
United Arab Emirates
Education
Master's degree, International Business
Experience
19 years, 7 Months

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Work Experience

Total years of experience :19 years, 7 Months

Assistant Branch Manager at MASHREQBANK
  • United Arab Emirates - Dubai
  • My current job since October 2011

Assistant Branch Manager

Sales & Service Officer at Mashreqbank
  • United Arab Emirates - Dubai
  • January 2008 to September 2011

Branch Sales and Service

Senior Personal Banking Advisor at TBMS (Mashreqbank Subsidiary)
  • United Arab Emirates - Dubai
  • March 2006 to December 2007

Senior Personal Banking Advisor in Mashreq Direct Banking Center

Senior Customer Care Service Officer at Convergys
  • India - Delhi
  • December 2003 to April 2005

Senior Customer Care officer in Captial One USA project

Education

Master's degree, International Business
  • at Annamalai University
  • December 2019

MBA-International Business

Bachelor's degree, Management and Business Administration
  • at Chaudhary Charan Singh University
  • May 2002

Bachelors Degree

Specialties & Skills

Branch Management
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Six Sigma Green Belt
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Certified Professional Scrum Product Owner
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Certified Scrum Master CSM
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Business Operations Management
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Process Efficiency/Process Excellence
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Scrum Master Certified SMC®
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Scrum Product Owner Certified SPOC®
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Digital Transformation
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Scrum Agile Master Certified SAMC®
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Branch Management
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CRM/Citrix/Core Banking/MS Office
+Endorse 0
LSSBB- Lean Six Sigma Green Belt LSSGB®
+Endorse 0
Lean Six Sigma Yellow Belt LSSYB®
+Endorse 0

Languages

English
Expert
Hindi
Expert
Urdu
Intermediate

Training and Certifications

Lean Six Sigma Green Belt LSSGB® - KPMG (Certificate)
Date Attended:
October 2020
Lean Six Sigma Yellow Belt LSSYB® - Anexas Europe (Certificate)
Date Attended:
September 2020
Scrum Product Owner Certified (SPOC®)- SCRUMstudy - Accreditation Body for Scrum and Agile (Certificate)
Date Attended:
September 2020
Scrum Agile Master Certified SAMC® - SCRUMstudy - Accreditation Body for Scrum and Agile (Certificate)
Date Attended:
September 2020
Scrum Master Certified SMC® - SCRUMstudy - Accreditation Body for Scrum and Agile (Certificate)
Date Attended:
September 2020
Core Banking Branch Champion Certification - Mashreq (Certificate)
Date Attended:
April 2012
FRA India collections training - First Revenue Assurance (FRA - USA) (Certificate)
Date Attended:
May 2005
S2FM - Sales to Floor Management accreditation - Mashreq (Certificate)
Date Attended:
September 2014
Certified Islamic Finance Executive - Ethica Institute of Islamic Finance (Certificate)
Date Attended:
October 2010
Outstanding achievement in quality - Capital One USA (Certificate)
Date Attended:
July 2004
Proactive Relationship Banking (PRB) - Mashreq (Certificate)
Date Attended:
August 2008
TOP SIM Universal Banking - Tata Interative Systems (Mashreq) (Certificate)
Date Attended:
February 2015

Hobbies

  • In addition to my lifelong interest in embracing challenges, I enjoy traveling all over the world