Marketing Customer Care Manager
Techno
Total years of experience :15 years, 6 Months
Plastic Industry
• Establishing new corporate branding guidelines for the company
• Organizing multiple events for customers and seminars for the clients
• Help Sales department by generating leads
• Held plumber meets
• Responsible for doing complete local market survey to create market report
• Handling customer issues and complaints
• Maintain customer feedback
Plastic Industry
• Maintains human resources records by recording new hires, transfers,
terminations, changes in job classifications, merit increases; tracking vacation,
sick, and personal time.
• Managing MD’s personal travel plans and maintaining his bookings. Also took care
of MD personal documents, emails and maintaining his daily schedule and
appointment.
• Analyzing and compiling company data and providing statistics for management
based on sales and purchasing to plan for future expenses/budgets.
• Track stocks of office supplies and place orders when necessary
• Orients new employees by providing orientation information packets; reviewing
company policies; gathering withholding and other payroll information;
explaining and obtaining signatures for benefit programs.
• Documents human resources actions by completing forms, reports, logs, and
records
• Assist in the recruitment process
• Set up interviews and issue relevant correspondence
• Coordinating office activities and operations to secure efficiency and compliance
to company policies
One Worldwide Resources, Oman
• Maintains human resources records by recording new hires, transfers,
terminations, changes in job classifications, merit increases; tracking vacation,
sick, and personal time.
• Analyzing and compiling company data and providing statistics for management
based on sales and purchasing to plan for future expenses/budgets.
• Track stocks of office supplies and place orders when necessary
• Orients new employees by providing orientation information packets; reviewing
company policies; gathering withholding and other payroll information;
explaining and obtaining signatures for benefit programs.
• Documents human resources actions by completing forms, reports, logs, and
records
• Assist in the recruitment process
• Set up interviews and issue relevant correspondence
• Coordinating office activities and operations to secure efficiency and compliance
to company policies
Typing of variety of highly confidential documents.
• Maintain/set-up of a sophisticated filing systems, Manager’s personal files, etc.
• Arrange travel, hotel, andcar reservations - prepare itinerary. Maintain Manager’s
calendar, schedule meetings, etc. and provide reminders.
• Take/transcribe accurate meeting minutes and other dictation.
• Process of in-coming mails and sort for priorities. Distribute and/or handle items
not requiring Manager’s attention
• Compile and prepare various analytical reports for Manager’s use.
• Insure continuance of office routine in Manager’s absence. Prepare reports,
letters, memos, etc., for manager’s signature.
• Handling all contracts, sub-contracts and change-order documents as required.
• Perform additional assignments as per Manager’s direction.
• Committed to requirements and all applicable legislations and contractual
requirements affecting the activities at project site and administrative offices.
• Maintain confidential databases
• Communicate verbally and in writing to answer enquiries/provide information
Liaise with internal and external contacts and coordinate flow of information
Maintains Manager Calendar, reminds Manager of scheduled appointments,
meetings and specific deadlines.
• Arrange reports and document for signature.
• Establishes, maintain and revises filing and recordkeeping system. Classifies,
sorts and files correspondence, articles, records and other documents.
• Completes typing tasks, including correspondence, reports, tables, agreements.
• Answers telephone. Refers callers to other staff members or offices as
appropriate, takes message, and makes tentative appointments on Managing
Directors’ calendar as needed.
• Greet and screen personal visitors, customers, and other people important to the
establishment.