Harout Katerji

• Managed a team to perform the daily tasks for 8 brands including goods picking,
preparations, dispatch and receiving.
• Ensure targets are met (daily, monthly) for dispatch and receiving of goods
• Monitor employee performance (UPMH)
• Continues check-up of the overall health of the environment of the warehouse and
goods (temperature, sorting, locations)
• Managed the new Online business initiative for 5 brands
• Ensured online customers receive all orders within agreed timelines
• Expanded delivery zones to from 1 zone to 3
• Maintain communication with brand teams to achieve maximum efficiency,
• Monitor the Admin team with their tasks (reports, data accuracy)
• Monitor the Non-Stock, Shopfitting section on a daily basis in providing stores with
all requests

• Receiving intermodal containers
• Sort, calculate and palletize received goods based on its characteristic and future movement basis
• Receive and prepare daily orders from clients
• Inventory checkup and analysis
• Overall warehouse maintenance duties management
• Developed a location audit program to identify, correct, and improve material location accuracy
• Improved order flow from picking, staging to loading to trucks in a constant flow manner
• Implementation of 5s organization method
• Maintain constant cooperation with team members to distribute task and duties to achieve maximum efficiency

• Design workouts based on each clients wants and needs
• Train clients up to 4 persons per hour
• Provide nutrition or supplementation programs
• Follow up with clients training sessions timetable and payments
• Locate and negotiate with suppliers of required supplements
• Collaborate with trainers to introduce new methods and scientific aspects of the trade
• Healthy menu development consisting of food and beverages
• Cooperate with gym dietician in designing enhanced diet programs

• Managed all purchasing operations within company
• Prepare and plan purchasing plans
• Maintain required stock levels within inventory
• Negotiate deal with suppliers
• Plan and prepare all payments to suppliers
• Menu development
• Catering order preparation
• Warehouse management
• Order receiving from suppliers
• Employee timetable management
• Employee salary preparations

Same owner of La Cigale Hotel (Moved to Le Cardinal with previous employer)
• Managed all operational aspects of outlet
• Create and Implement all operations & transactions within company
• Identifying business risks and opportunities through analysis operations
• Enhance operations efficiency
• Control capacity and capability of each sections operations
• Products & menu development
• Locate, prepare & maintain contracts with suppliers
• Budget allocation & cost control operations
• Quantity, quality and production control
• Prepare and follow up on purchase orders
• Clients and supplier follow up on payments
• Human Resources related tasks such as company structure & organization
• Provide job descriptions for all employees, and oversee training
• Staff management, records and documentation safekeeping & update
• Performance evaluation and appraisal system
• Employee relations and communication, including managing complaints and various related issues
• Attendance and timekeeping, keeping detailed timesheets for various staff and workshop members
• Payroll, wages & benefits
• Computerized cake decoration
• Order receiving from suppliers
• Inventory control and checkups
• Hardware maintenance
• Network maintenance
• Advanced knowledge of ERP software

• Order receiving and preparations for all departments
• Order receiving and processing for all branches
• Order receiving from suppliers
• Inventory control and checkups
• Hardware maintenance
• Computerized cake decoration
• Day offs, holidays, sick leaves, absences management & follow up with staff members

• Processing all orders from main branch
• Order receiving
• Stock software data input and control
• Monthly inventory check
• Employee shift and day off management

• Daily Sales reports
• Call center delivery Agent
• Handling all the cash transaction of an organization
• Maintaining monthly, weekly and daily report of transactions
• Resolve customer complaints, guide them and provide relevant information