Restaurant Supervisor
flap cap hotels
Total years of experience :4 years, 6 Months
Checking in customers for various Airlines to worldwide destinations
•Ensuring customer service experience meets Airline requirements
•Applying diversity education during all contact situations with customers and colleagues
•Meeting departure & Arrival protocols
•Acting as Team Leader by leading a small team of agents to implement Airline service level agreements
•Negotiating/Resolving/de-escalating complaints & disputes
•Offering alternative(s) during any disruption
•Completing flight reports for internal and external use
core Skills and Achievements outside of education
•Work within a team structure
•Work on individual tasks, meeting responsibilities
•Working under pressure
Modules Include; Critical Approaches to International Politics, Security Studies, The United Nations and International Security
Geography with modules including International Development, Globalisation and international and Domestic Politics.
Geography, Psychology and Physical Education