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Harris Farman, Manager IT (Information & Technology)

Harris Farman

Manager IT (Information & Technology)·SAARC Development Fund Secretariat

Bhutan

Bachelor's degree, Information System Engineering (Hons)

Work experience

Total years of experience: 19 years, 8 months

Manager IT (Information & Technology)

March 2011 - Present

SAARC Development Fund Secretariat

Thimphu, Bhutan

March 2011 - Present

Total Hardware & Software Management - Worked in the designing, procurement, installation, configuration and implementation of the SAARC Development Fund Total I.T. Solution in Bhutan. Monitored and lead the planning and implementation of timely additions, deletions and major modifications to the infrastructure.
Responsibilities: • Oversee the administration and maintenance of the SDF’s Hardware and Software infrastructure.
• Oversee troubleshooting, system backups, archiving, disaster recovery and provide expert support when and where necessary.
• Cisco 3800 series routers, Cisco ASA 5510 Firewalls configuration, troubleshooting, maintenance and management. Sub netting, NAT Rules, Inside outside IP Network configuration, DMZ Zone formation, TCP/IP Configuration.
• IBM X Series server’s configuration, troubleshooting, maintenance and management (Windows Server 2008 and Linux based Operating systems)
• Management of customized financial, HR, DMS and other software modules with proper replicating databases and backups.
• Network security, monitoring and management with respect to Software modules database, smooth running and confirmed replication.
• SAN & Storage management with Alias, Zones, Configs, RAID, Array, Hosts, Group Hosts and Mappings with FC Links. HBA installation and configurations.

Company industry:
Economics & Financial Consulting
Job role:
Information Technology

Manager IT

January 2024 - February 2026

EXOTICA – A New Airport City Project,

Islamabad, Pakistan

January 2024 - February 2026

• Expert in managing organizational IT infrastructure but not limited to networks, systems and cloud to ensure maximum uptime.
• Proficient in overseeing ERP and CRM systems—both customized and off-the-shelf.
• Hardware and software installation, maintenance, and troubleshooting for desktops, laptops, switches, and all related peripherals.
• Experienced in website, email, and web security management, including CMS, DNS, and cloud hosting configurations.
• Capable of managing help desk support, antivirus and firewall solutions, audiovisual systems for virtual conferences.
• Regular system health checks, upgrades, technical inspections reporting to support business continuity.
• Provides end-user training and support, collaborates with vendors for maintenance and repairs.
• Management of the technical documentation such as SOP’s, RFPs, ToRs, and IT policies.
• Adept at supporting cross-departmental IT needs and tasks assigned by senior management.

Company industry:
Real Estate

Senior Manager ICT

January 2011 - January 2023

Systems SAARC Development Fund,

Thimphu, Bhutan

January 2011 - January 2023

• Expert in managing organizational IT infrastructure but not limited to networks, systems and cloud to ensure maximum uptime.
• Proficient in overseeing ERP and CRM systems—both customized and off-the-shelf.
• Hardware and software installation, maintenance, and troubleshooting for desktops, laptops, switches, and all related peripherals.
• Experienced in website, email, and web security management, including CMS, DNS, and cloud hosting configurations.
• Capable of managing help desk support, antivirus and firewall solutions, audiovisual systems for virtual conferences.
• Regular system health checks, upgrades, technical inspections reporting to support business continuity.
• Provides end-user training and support, collaborates with vendors for maintenance and repairs.
• Management of the technical documentation such as SOP’s, RFPs, ToRs, and IT policies.
• Adept at supporting cross-departmental IT needs and tasks assigned by senior management.

Company industry:
International Humanitarian Organization

Senior Data Engineer

November 2008 - November 2010

Ovex Technologies

Islamabad, Pakistan

November 2008 - November 2010

Software Management - SAP GUI, Electronic Data Interchange and Communicate with Manufacturers and Vendors based in USA (HP, Cisco, Lenovo and IBM), ETL (Extract, Transform, Load), Manufacturer Mappings, Internal Software’s for daily EDI Feeds, Running Importers and Bid Management.
Responsibilities: • SAP GUI for Manufacturer, Vendor and Part creation, modification and deletion.
• EDI - Electronic Data Interchange with Manufacturers and Vendors through FTP, SAP and Oscar Importer Scheduled Executions.
• ETL - Extract, transform and then load data into SAP through Oscar production.
• Mapping - Extracting raw bulk files and Mapping with specific Manufacturer in Oscar System.
• Bid Extraction - Extracting Bid pricing files from HP, IBM and Lenovo Servers to Map them to specific Bid files in the system.
• Search Optimization for products using web crawlers and web extractors.

Company industry:
IT Services
Job role:
Information Technology

Senior Data Engineer

November 2008 - November 2010

OVEX Technologies,

Islamabad, Pakistan

November 2008 - November 2010

Company industry:
IT Services
Job role:
Information Technology

IT & Web Management

October 2006 - June 2008

Rapid Response Technologies

Islamabad, Pakistan

October 2006 - June 2008

Web Management - Web Development experience for the website development and maintenance based in UK. Processing online transactions in SAP GUI. Information Technology Product Database Management for the website.
Responsibilities:
• Implemented HTML, CSS, JavaScript and PHP and SQL for Web site re-design and implemented successful Web Content Management.
• Produced mobile version of company website using XHTML Mobile Profile.
• Used XAMPP and Joomla platforms.

Company industry:
IT Services
Job role:
Information Technology

Web & IT Developer

October 2006 - January 2008

Rapid Response Tech,

Islamabad, Pakistan

October 2006 - January 2008

Company industry:
Internet & E-commerce

ICT Internee Officer

May 2005 - September 2005

SIEMENS Engineering

Islamabad, Pakistan

May 2005 - September 2005

Network Management - Worked on the development of LAN for Atomic Research Nilore, Bahria University and UBL Plaza using Fiber optic Links.
Responsibilities:
• Worked with servers, systems, switches, cables, ducts etc to create LANS.
• Representing SIEMENS in their field surveys for LANS e.g. Air Force, Bahria University
• Worked in Field with laying of Optical fiber network in Nilore Atomic Research Institute.

Company industry:
General Engineering Consultancy
Job role:
Information Technology

Education

Multimedia University

November 2008

November 2008

Bachelor's degree, Information System Engineering (Hons)

Malaysia

GPA (point): 2.4 out of 4

GPA (point): 2.4 out of 4

Multimedia University

January 2008

January 2008

High school or equivalent, Information Systems Engineering

Malaysia

Sixth Form Center

March 2001

March 2001

High school or equivalent, Science

Brunei Darussalam

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Cambridge University

January 2001

January 2001

High school or equivalent, Science

Brunei Darussalam

QDPS

January 1999

January 1999

High school or equivalent, Science

Pakistan

Pertama School

January 1995

January 1995

High school or equivalent, Science

Brunei Darussalam

Skills

Network Operations
Expert
Network Operations
Expert
Linux server administration
Expert
Linux server administration
Expert
IBM Servers
Expert
IBM Servers
Expert
Linux Server
Expert
Linux Server
Expert
Linux Desktop
Expert
Linux Desktop
Expert
Cisco Routers, Firewall and Switches
Expert
Cisco Routers, Firewall and Switches
Expert
LAN
Expert
LAN
Expert
Web Management
Intermediate
Web Management
Intermediate
Network Management
Expert
Network Management
Expert
IBM Storage & SAN
Expert
IBM Storage & SAN
Expert
Email Management (Linux Sendmail)
Expert
Email Management (Linux Sendmail)
Expert
MS Server 2008 & Linux Ent.
Intermediate
MS Server 2008 & Linux Ent.
Intermediate
IT Equipment Troubleshooting, Installation and Configuration
Expert
IT Equipment Troubleshooting, Installation and Configuration
Expert
Server Management
Expert
Server Management
Expert
Network Operations
Expert
Network Operations
Expert
Linux server administration
Expert
Linux server administration
Expert
IBM Servers
Expert
IBM Servers
Expert
Linux Server
Expert
Linux Server
Expert
Linux Desktop
Expert
Linux Desktop
Expert
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA ENGINEERING
Intermediate
DATA ENGINEERING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
GOOGLE WORKSPACE
Intermediate
GOOGLE WORKSPACE
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate

Languages

English
Expert
Urdu
Expert
Malay
Expert

Memberships

Australian Computer Society

Member

November 2013

Training and Certifications

Certifications
RHCSA
Corvit
Sep 2012 - Sep 2012

Hobbies

  • Collecting currency notes