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Harshit Agarwal, Business Analyst

Harshit Agarwal

Business Analyst

CGI Information Systems and Management Consultants Private Limited

Location
India - Bengaluru
Education
High school or equivalent, Science
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

Business Analyst at CGI Information Systems and Management Consultants Private Limited
  • India - Bengaluru
  • My current job since July 2015

 Handling key program implementations for client (Shell)
 Increasing Collaboration within the onshore & offshore teams
 Reducing the incident resolution turnaround time
 Implementing ITIL problem management approaches proactively as part of continual service improvement
 Building team competency & improving overall service delivery quality
 Handled key issues related to O&G Upstream industry standard applications like EDM (Engineer Data Model) Suite, Petrel & Openwire

Business Analyst/Associate Consultant at Wipro technologies Pvt. Ltd
  • India - Bengaluru
  • November 2013 to December 2014

Handled key program implementations for client (British Petroleum)
Applications analysis and support for both Transition & Operation Teams, ensuring data availability, to all the end users, in BP
Involved as a major stakeholder from Wipro’s end in course of BP Well Advisor's Upgrade, which was carried out successfully
Part of Change Management Activities in BP Well Advisor

Education

High school or equivalent, Science
  • at GD Birla Memorial School
  • April 2008

Scored highest marks in Chemistry in Class 12th CBSE Board Exams in Uttarakhand State.

Specialties & Skills

Management
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Real Time Operations Monitoring
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ITIL
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Upstream
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Business Analytics
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CUSTOMER RELATIONS
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DATA ANALYSIS
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DATABASE ADMINISTRATION
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NEEDS ANALYSIS
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PROBLEM SOLVING
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REAL TIME
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UPSTREAM
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Languages

English
Expert
Hindi
Expert
Norwegian
Intermediate

Memberships

Society of Petroleum Engineers
  • Full Time Member
  • April 2009

Training and Certifications

ITIL® Foundation Certificate in IT Service Management (Certificate)
Date Attended:
July 2017
IT Induction Training (Training)
Training Institute:
Wipro Technologies Ltd
Date Attended:
November 2013
Duration:
2160 hours

Hobbies

  • Energy Audit Research
    Won the "Best Energy Audit Research" team award for presenting a detailed report on an energy conservation idea "Counter Rotating Ring Receiver Reactor Recuperator" at Uttarakhand's First Renewable Summit held at Tula's Institute on Saturday 19th November 2011 organized by iCare India.