Business Process Consultant
Wipro Consulting Services
Total years of experience :12 years, 11 Months
IT Strategy and Transformation - Process Centre Of Excellence - Lloyds Banking Group (London)
- Experience in end-to-end engagement for process transformation initiatives for the bank
- Mobilise the programmes starting from conception to delivery
- Work with the internal customers to define programme charter
- Estimation and Funding agreement with the business stakeholders
- Defining and leading Process Design Workshops
- Stakeholder management and communications across multiple impacted process streams
- Understand the Impact on IT Operating Model
- Coordination of Casewise Changes for process implementation
- User Acceptance Testing and Go Live
-> Experience in overall Process Centre of Excellence Initiatives involving maintaining Process Library, Setting & Enforcing Process Design, Quality & Governance Standards, Provide Process Consultancy, Design & Development Services, Plan & Manage Delivery of Process Change
Process Automation/Improvement of End to end Auto loans Process - Siam Commercial Bank, Thailand (Bangkok) : October 2013 - July 2014
- Experience in end-to-end requirement management which includes requirement planning, elicitation, prioritization, documentation and managing requirement change
- Lead workshops with senior business stakeholders to capture processes and key process improvement areas
- Undertook feasibility study to propose solutions to address business problem
- Business & Functional Requirements elicitation and documentation, Stakeholder matrix, Designing Mock ups, Reports, Admin Set Up, Data Requirements, Interfaces & Requirements change matrix.
- Lead work streams single handly from initial analysis through to delivery
- Organize workshops to enable process transition and knowledge transfer on major impacted process areas
E2E Simplification Process Transformation (Mortgages) - Lloyds Banking Group : June 2013 - September 2013
- In-depth analysis and preparation of end to end 'As-Is' & ‘To-Be’ business processes
- Prepared presentations and ad-hoc collaterals to present process gaps and findings
- Co-ordination of the offshore delivery across various streams of work -reports, processes, integration
- Led a team of 2 on various day-to-day project activities/ task
Process Analysis & Requirements Management on Blueprint Tool - Citibank Singapore
- Identified and Prepared process maps and removed gaps and process bottlenecks in existing landscape
- Analysis and improvement with particular focus on gathering key functional requirements for developing business use cases (for the creation of Business Requirements (BRs) and test specifications)
- Exposure to Blueprint tool in capturing functional & non functional requirements & creating Use cases and Business process flows
Subjects - Retail Banking, Risk Management, Treasury management, International Trade and Finance, Portfolio Appraisal And Finance, Business Management