Specialist Service Execution Engineer (After
GEA Process Engineering (I) Pvt Ltd
Total years of experience :13 years, 2 Months
• Spearheaded service business initiatives for Liquid Processing in the India Cluster, crafting customized spares and service offers.
• Achieved Order Intake & Sales of €4.5 million (₹37.5 million) in 2023.
• Managed significant service portfolios, including Automation, Atomizers, Rotary Valve, PSD (Pharma Spray Dryers), Dryer, Evaporator, and LMP plants.
• Conducted criticality analysis and prepared first service offers post-project execution.
• Negotiated and secured purchase orders for bulk spares and SLAs.
• Coordinated field service operations, ensuring quality assurance and customer support.
• Executed commissioning activities, managed retrofit projects, and conducted preventive maintenance for 10- 12 AMC contracts.
• Responded to breakdown calls related to Siemens products, including PCS-7, PLC, HMI, and WinCC.
• Fostered service business for DF products, leading retrofit projects and spares business.
• Built strong relationships with key clients, including IOCL, Reliance, GAIL, Lubrizol, and Solvay Specialist India.
• Designed and coordinated Instrumentation and Control (I&C) systems projects within the Water Treatment Plant industry.
• Provided technical support to the sales team by preparing automation templates.
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• Participated in a cultural exchange program, focusing on international standards, PLCs, HMI, and P&ID studies.