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تم إلغاء حظر المستخدم بنجاح
حسن Bhati, Business Analyst/ Product Owner

حسن Bhati

Business Analyst/ Product Owner·Zoovu

بولندا

بكالوريوس, Computer Science Engineering

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 3 أشهر

Business Analyst/ Product Owner

مايو 2024 - حتى الآن

Zoovu

Wroclaw، بولندا

مايو 2024 - حتى الآن

- Collaborate with cross-functional teams to gather and document detailed business requirements and use cases.
- Analyze business processes, identify opportunities for improvement, and leverage data to inform decision-making.
- Recommend and implement changes to improve processes and enhance the efficiency of product development cycles.
- Participate in user acceptance testing (UAT) to ensure solutions meet business needs and quality standards.
- Create and maintain comprehensive documentation for processes, requirements, and product features.
- Work closely with product managers, developers, and stakeholders to understand business needs and translate them into technical requirements.
- Use data analytics to drive product development and improvement strategies.

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

Software Implementation Specialist/ Project Manager

أكتوبر 2022 - يوليو 2024

Zoovu

Wroclaw، بولندا

أكتوبر 2022 - يوليو 2024

- Managing product onboarding and enablement of customers by building the software product using the Zoovu platform.
- Providing training to the customers so they can self-manage their solutions.
- Acting as Project Manager with scrum methodology for projects including but not limited to managing their delivery process, implementations, communications, training, and success of the customer.
- Preparing roadmaps and project plans for the projects and ensuring proper documentation of the project.
- Managing sprints and releases bi-weekly basis.
- Consulting with business stakeholders as a subject matter expert and being a liaison throughout the customer enablement program.
- Working as a team with additional consultants, project managers, and solution architects to ensure quality deliverables.
- Identify risks and potential blockers within the projects and proactively mitigate them.- Managing product onboarding and enablement of customers by building the software product using the Zoovu platform. - Providing training to the customers so they can self-manage their solutions. - Acting as Project Manager with scrum methodology for projects including but not limited to managing their delivery process, implementations, communications, training, and success of the customer. - Preparing roadmaps and project plans for the projects and ensuring proper documentation of the project. - Managing sprints and releases bi-weekly basis. - Consulting with business stakeholders as a subject matter expert and being a liaison throughout the customer enablement program. - Working as a team with additional consultants, project managers, and solution architects to ensure quality deliverables. - Identify risks and potential blockers within the projects and proactively mitigate them.

مجال الشركة:
تطوير البرمجيات

HR Relation Manager

يوليو 2023 - أكتوبر 2023

Mango Mama

Wroclaw، بولندا

يوليو 2023 - أكتوبر 2023

- Responsible for the entire Recruitment process of Cooks and Kitchen Helpers using available tolls in cooperation with the Management Team.
- Coordinating employment process in cooperation with Payroll and Legal Specialists.
- Managing the onboarding processes in two areas: Administration and Induction on the job.
- Supporting cooks in their around life issues like office matters, accommodations, travels, medical care, etc
- Running performance reviews.
- Conducting monthly visits to restaurants to get information and share feedback.
- Participating in creating all new tools and processes related to Employee Life Cycle.
- Acting as a first contact person for cooks in every case

مجال الشركة:
المطاعم وخدمات الطعام

Platform Support Analyst

مايو 2021 - سبتمبر 2022

Zoovu

Wroclaw، بولندا

مايو 2021 - سبتمبر 2022

- Support customers via various channels (email, live chat, social media).
- Diagnosis and resolution of support requests (technical, operational).
- Development, management, and maintenance of support community via social channels.
- Technical advice, guidance, and informal training on the platform.
- Escalation of customer issues and problems to other departments.
- Creation, auditing, and updating of support resources (Knowledge Base, Tutorials, Guides)
- Identification and analysis of functional requirements (report to other internal teams).
- Development of process improvements and initiatives through own ideas.

مجال الشركة:
تطوير البرمجيات

Internship

مارس 2021 - مايو 2021

IBM

Wroclaw، بولندا

مارس 2021 - مايو 2021

- Performing intern-related work in accordance with the internship program.
- Following the directions of superiors and the internship supervisor.
- Attending seminars and trainings prepared by superiors.
- Fulfilling tasks and assignments as per requirements of seminars and training sessions.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Vice President Talent Management

فبراير 2019 - يناير 2020

AIESEC

Wroclaw، بولندا

فبراير 2019 - يناير 2020

- Managing Human Resources of the committee as an HR head.
- Re-inventing and implementing new recruitment, staffing, and workforce development programs to meet advancements in product operations, technology, and management.
- Productivity management of the committee.
- Maintaining retention rate and creating a positive environment.
- Conducting training sessions and various seminars.
- Helping Board Members in making critical decisions.
- Assisting Board Members with organizing various Meetings and Events.
- Assisting every single member with their day to day problems.
- Making Critical decisions on Human Resources.
- Tracking team standards and reporting.

مجال الشركة:
المنظمات غير الربحية

Product Manager

سبتمبر 2018 - يناير 2019

AIESEC

Wroclaw، بولندا

سبتمبر 2018 - يناير 2019

- Product management as the head of a certain product.
- Managing the marketing team for a product.
- Creating Online and Offline promotional ideas.
- Holding meetings and developing skills of members at a personal level.
- Interacting with customers and international partners.
- Maintaining relations with Universities for promotional activities.
- Distributing tasks to members and creating a challenging environment for them.

مجال الشركة:
المنظمات غير الربحية

Operations Team Member

فبراير 2018 - أغسطس 2018

AIESEC

Wroclaw، بولندا

فبراير 2018 - أغسطس 2018

- Promoting product online and offline.
- Creating marketing content for the product.
- Managing International Relations with different entities abroad.
- Managing customers personally.
- Holding offline promotional activities at different Universities.

مجال الشركة:
المنظمات غير الربحية

التعليم

Wroclaw University of Applied Informatics "Horizon"

فبراير 2026

فبراير 2026

بكالوريوس، Computer Science Engineering

بولندا

S.M Shetty Junior College

أبريل 2014

أبريل 2014

الثانوية العامة أو ما يعادلها، Physics Chemistry Math and Biology

الهند

Skills

MANAGEMENT
Expert
MANAGEMENT
Expert
PLANNING
Intermediate
PLANNING
Intermediate
SPRINT PLANNING
Intermediate
SPRINT PLANNING
Intermediate
BUSINESS REQUIREMENTS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
USER STORY
Intermediate
USER STORY
Intermediate
AGILE SOFTWARE DEVELOPMENT
Intermediate
AGILE SOFTWARE DEVELOPMENT
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
AGILE MANAGEMENT
Intermediate
AGILE MANAGEMENT
Intermediate
Business Analyst
Intermediate
Business Analyst
Intermediate
Project Management
Expert
Project Management
Expert
Scrum
Expert
Scrum
Expert
Agile Methodolgies
Expert
Agile Methodolgies
Expert