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Hasan Al Mhejer, Social Media & Community Manager | Online Content Producer & Manager | Google AdWords Certified

Hasan Al Mhejer

Social Media & Community Manager | Online Content Producer & Manager | Google AdWords Certified·MIML

Lebanon

Higher diploma, Graphic Design | Video Editing

Work experience

Total years of experience: 14 years, 11 months

Social Media & Community Manager | Online Content Producer & Manager | Google AdWords Certified

September 2017 - Present

MIML

Beirut, Lebanon

September 2017 - Present

Managing the social media platforms for artists as well as the company’s platforms. Launching and monitoring Facebook and AdWords campaigns, developing an engaging audience and collaborating with the marketing, sales and creative teams. Uploading assets on YouTube. Monitor user engagement and suggest ideas for content optimization. Stay up to date with the latest social media best practices and technologies.

• Overseeing all company social media accounts.
• Developing engaging, creative, innovative content for regularly scheduled posts.
• Achieving goals within a quarter or a season.
• Remarkable copyrighting skills.
• Reporting an adequate analysis of social media accounts.
• Monitoring and developing reports on competitor activity within the social media context.
• Executing tasks on time using new technologies, ad campaigns, or other brand messages.
• Uploading content on YouTube, and manage their metadata and basic work on the Content ID system.
• Uploading content on digital stores.

Company industry:
Personal Care Centers
Job role:
Marketing and PR

Account Manager

November 2017 - November 2017

SWITCH DEVWorks

Beirut, Lebanon

November 2017 - November 2017

Company industry:
Advertising
Job role:
Marketing and PR

Business Development | Account Manager

September 2017 - November 2017

CLIC Agency

Beirut, Lebanon

September 2017 - November 2017

Company industry:
Advertising
Job role:
Marketing and PR

Community Manager & Social Media Expert | Content Producer & Manager | Graphic Designer

April 2016 - September 2017

Sarkis Lteif & Sons / Lteif Properties

Beirut, Lebanon

April 2016 - September 2017

- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action
- Design and construct visuals that will be used for the published content in different formats and sizes, pictures and videos, using graphic designing applications.
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments to manage reputation, identify key players and coordinate action

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Digital Account / Community Manager

January 2016 - March 2016

Digital Prime

Beirut, Lebanon

January 2016 - March 2016

- Handel the client's social media platforms : Facebook, Instagram and Twitter in terms of the general daily posts, and the interaction with the platform followers
-Produce and execute lead generation campaigns
- Generate and draft content for the social media platforms that matches the identity of the client to produce reach and audience engagements
- Generate advertisement lines and visual concepts to be implemented in a digital visual production
- Drafting and publishing of paid and organic material and content
- Works with internal and external teams to provide social direction, ensuring that different platforms are performing optimally, providing strategy and insights as necessary.
- Facilitate in setup and implementation of new opportunities.
- Locate inefficiencies and develop efficiencies

Company industry:
Advertising
Job role:
Marketing and PR

On-Set Supervisor

September 2014 - December 2014

Leased project : MBC & Emirates Airlines - Arab Idol, Season III 2014

Beirut, Lebanon

September 2014 - December 2014

 Supervising and overseeing the weekly shootings to ensure the visual elements and fixtures of the Arab Idol rehearsals on the shooting set are as per as the Emirates Airlines visual guidelines, as the show was majorly sponsored by Emirates Airlines to give an exposure of the Airbus A380 lounge experience.
 Sending weekly inventory reports to Emirates Airlines Marketing team indicating elements consumed during set shootings, to see if necessary elements orders are needed to be placed for scheduled shootings
 Maintaining a transparent communication channel between the set in Beirut and Emirates Airlines in Dubai covering the Emirates Airlines visual concern scope of the shootings in all aspects.
 Ensuring that the visual guidelines are followed during the shooting.

Company industry:
Media Production
Job role:
Marketing and PR

Account Manager

February 2014 - September 2014

FLC Marketing Consultancy - Marketing, Events and Modeling

Dubai, United Arab Emirates

February 2014 - September 2014

BTL and Field Marketing Management

Company industry:
Marketing
Job role:
Management

Account Manager, Employee Relationship Manager

July 2012 - February 2014

The IML Group

United Arab Emirates

July 2012 - February 2014

July 2012 - Present, The IML Group, Dubai, UAE
Accounts and Project Manager, Employee Relationship Manager

 Nestle Middle East - FMCG
-Extensive handling of & managing the categories of: Maggi, Nescafe, Cerelac, Nan, Sweetened Condensed Milk, Nesquik, Mackintosh Quality Street, Fitness Cereals Sampling activations in the UAE market that are in-store & outdoor, in terms of sampling guidelines, the right brand talk, & the right overall sampling activity, & an effective control of the brand image in the trade, in addition to directing the activation process & ensuring the right logistical and an efficient manpower support is maintained at all times to guarantee a flawless activation
-Developing specific goals and plans to prioritize, organize, & accomplish set tasks
-Preparing & providing constant flow of periodic trade report that reveals sales & sampling figures for every SKU handled in every activation
-Dynamic follow up with the client in regards to any issue or obstacle experienced during the activation period
-Keeping a transparent channel with Nestle about the flow of the activation
-Sending a periodic report to the client about its competitor & what is its activity on the trade, to initiate a counter activity & refrain from losing sales to that competitor
 British Petroleum
-Conducting Entrance & Exit Interviews for the prospect and current BP merchandising staff in UAE, Kuwait, Qatar and Oman
-Employee Relation Ship Management for the BP Merchandisers & Channel Development Managers in the UAE, in terms of country labor legalizations, periodic reports, payrolls and appraisals
-Managing & overseeing the mystery shopping programs that BP conducts in the Arab region: UAE, Oman, Kuwait, Lebanon & Jordan & maintaining an effective collaboration between BP, local distributors of lubricants, & the mystery shopper to ensure an effective program outcome.
-Keeping BP periodically updated about the flow of the program through its all stages.
 Apple Middle East - IT Retail
-Conducting Entrance & Exit Interviews for the prospect & current Apple Retail Staff in UAE, Qatar & KSA
-Ongoing candidates screening for continuous retail staff recruitment
-Employee Relation Ship Management for the Apple Retail bodies in the UAE, including Mac solution consultants & iPad Solution consultants in terms of country labor legalizations, periodic reports, payrolls, Apple merchandising guidelines
-Managing the Apple account in the region in terms of point of sale relations with the assigned retail staff.
-Retail staff coaching and support to ensure staff motivation, & managing their periodic appraisals
-Establish staff schedules, task assignments equipment’s allocation to ensure conformance with department objectives & goals

 Nokia - IT Retail Field & Market Support
-Conducting Entrance & Exit Interviews for the prospect & current Nokia Retail Staff in UAE
-Ongoing candidates screening for continuous retail staff recruitment

 Philips Middle East
-Managing a team of sales associates for Philips Lighting Segment in terms of periodic reports, Philips client mining, sales & businesses development
-Further account development to expand to outsourcing retail merchandisers in three key markets, UAE, Qatar, & Oman, while keeping an active channel to maintain their responsibilities, needs & requirements that are of a mutual benefit to IML, Philips & the merchandisers

Company industry:
Recruitment & Employee Placement Agency
Job role:
Management

Business Development and Events Manager

December 2011 - July 2012

Rever Events

Dubai, United Arab Emirates

December 2011 - July 2012

• Represent and deliver service excellence that is in keeping with organization’s name, vision, mission and brand.
• Researching markets to identify opportunities for events;
• Relationship building with key Clients and stakeholders
• Liaising with clients to ascertain their precise event requirements
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Agreeing to and managing a budge
• Pre-event an onsite communication with delegates
• Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others
• Developing specific goals and plans to prioritize, organize, and accomplish set tasks.
• Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity
• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Establish staff schedules, task assignments equipment’s allocation to ensure conormance with department objectives and goals
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.
• Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions
• Providing information to co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events

Company industry:
Other Business Support Services
Job role:
Administration

Coordinator

January 2012 - January 2012

Cubitech Limited

Dubai, United Arab Emirates

January 2012 - January 2012

Intersec Exhibition 2012 - Dubai World Trade Center
 Introduce Cubitec to the Exhibition visitors when they approach the stand
 Explain the benefits of Cubitec security products to the stand visitors
 Demonstrate how the Cubitec Security System to the stand visitors using the CubisNX

Company industry:
Safety & Environment
Job role:
Purchasing and Procurement

Sony Representative

December 2011 - January 2012

Sony Middle East

Dubai, United Arab Emirates

December 2011 - January 2012

Sony S1 Tablet Introduction - On Week Ends

 Promote and Introduce the new Sony tablet to consumers
 Communicate the competitive specifications of the S1 tablet to the consumers
 Demonstrate how the Android OS operates on the Sony Tablet

Company industry:
IT Services
Job role:
Sales

Interactive Zone Personnel

December 2011 - December 2011

Mubadala

Abu Dhabi, United Arab Emirates

December 2011 - December 2011

Mubadala World Tennis Championship 29, 30, 31 December 2011, 27 March 2012.

 Promote the tennis activities to the interactive zone visitors
 Educate the interactive zone visitors about the benefits of Tennis as a sport activity and what benefits it has for the society

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

GMC Representative - Dubai International Motor Show 2011

November 2011 - November 2011

general motors (gm) Middle East

Dubai, United Arab Emirates

November 2011 - November 2011

Introduce the 2012 GMC vehicles to exhibition visitors
 Inform the exhibition visitors about the new features and specifications of the 2012 GMC vehicles
 Make sure that the exhibition visitors will be able to differentiate the GMC vehicles from other similar and competing vehicle brands

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Sales Associate - n - GITEX Technology Week

October 2011 - October 2011

Research in Motion

Dubai, United Arab Emirates

October 2011 - October 2011

GITEX Shopper & Consumer Electronics Expo - Sales Associate

 Represent Blackberry Products and smartphones to consumers
 Explain to consumers the features and specifications of the Blackberry smartphones and tablets
 Show the consumers the benefits of the Blackberry services on smartphones and tablets in their daily activities

Company industry:
IT Services
Job role:
Sales

RBG Personnel Administrator Assistant

June 2011 - August 2011

Commercial Bank International

Dubai, United Arab Emirates

June 2011 - August 2011

Internship

Assist the Retail Banking Group Administrator in the daily duties of the RBG department, that include, act as a bridge between
RBG and the Human Resource Department, maintain the RBG staff databases, work with the HR department to understand their manpower requirements, including the UAE national intake, and to coordinate with the HR for RBG staff queries.

Company industry:
Banking
Job role:
Administration

HP AMD Representative

March 2011 - April 2011

Hewlett Packard Middle East

Dubai, United Arab Emirates

March 2011 - April 2011

 Introduce the new HP-AMD products line to consumers
 Educate the spectators about the AMD chips
 Explain the significance of having an AMD chip on a notebook/desktop
 Making sure that the spectators are aware of the new product line features

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Apple On-Campus Representative

May 2008 - June 2008

Apple Inc Middle East

Dubai, United Arab Emirates

May 2008 - June 2008

 Representing Apple products on campus for students and faculty
 Explain the details of every apple product to students and faculty
 Differentiate between the Mac operating system and other operating systems to the spectators

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Sales Associate

December 2007 - March 2008

Virgin Mega Store

United Arab Emirates

December 2007 - March 2008

 Making the maximum effort to reach the section’s daily sales target
 Organizing the section, Merchandise display, and the stock in store
 Making sure that the customers are always satisfied whenever they inquire about the store’s products, convincing them as well with the store’s merchandise

Company industry:
Entertainment
Job role:
Sales

Sales Associate - GITEX Shopper & Consumer Electronics Expo

October 2007 - October 2007

Hewlett-Packard Middle East

United Arab Emirates

October 2007 - October 2007

October 2007, 2008, 2009, 20010

 Presenting HP products to consumers
 Explain the specifications of the HP products to customers
 Make sure that customers understand the benefits and the specifications of the HP products
 Closing the deal after knowing that the consumer is convinced with HP products

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Junior Designer

June 2006 - August 2006

Best Target Reach LLC

United Arab Emirates

June 2006 - August 2006

 Worked on designing ads and posters for several brands using Adobe Photoshop and Adobe Illustrator
 Logo Designer
 Temporary replaced the receptionist - secretary due to unexpected urgent reason

Company industry:
Advertising
Job role:
Marketing and PR

Education

American Universal College

December 2017

December 2017

Higher diploma, Graphic Design | Video Editing

Lebanon

Northwestern University - Medill

December 2017

December 2017

Diploma, Social Media Marketing

United States

GPA (percentage): 95.4%

GPA (percentage): 95.4%

Emirates Aviation Univerity - Coventry University

December 2016

December 2016

Master's degree, Aviation Management

United Arab Emirates

MBA in Aviation Management “ Planning to expand my MBA degree to dual degree; and complete HR Management” - Part Time Program conducted on a five days scheme every two months, on weekends  Modules completed so far “9 out of 9” Aviation Related Dissertation is only left:  Financial Analysis for Manager  Organizational Behavior and Human Resource Management  Project Management  Marketing Management  Airport and Airline Operations  Airport Strategy  Aviation Strategy  Global Issue in the Aviation Industry
View attachment

University of Dubai

August 2011

August 2011

Bachelor's degree, Management

United Arab Emirates

GPA (point): 3.28 out of 4

GPA (point): 3.28 out of 4

Awarded with: Deans List - 3 Academic Years Oxford Printing Press Citi-Group Merit Scholarship Award
View attachment

Dubai International School

June 2006

June 2006

High school or equivalent, Scientific Stream

United Arab Emirates

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Community Management
Expert
Community Management
Expert
Social Media
Expert
Social Media
Expert
Graphic Design
Expert
Graphic Design
Expert
Copywriting
Expert
Copywriting
Expert
Content Writing
Expert
Content Writing
Expert
Team Leading
Intermediate
Team Leading
Intermediate
Negotiation
Beginner
Negotiation
Beginner
Management
Beginner
Management
Beginner
Team Player
Expert
Team Player
Expert
Able to work Under pressure
Expert
Able to work Under pressure
Expert
Respects and follows Deadlines
Expert
Respects and follows Deadlines
Expert
Organized
Expert
Organized
Expert
MS Office
Expert
MS Office
Expert
Good Decision Maker
Expert
Good Decision Maker
Expert
Able to work Under pressure
Expert
Able to work Under pressure
Expert
Multi-Tasking
Expert
Multi-Tasking
Expert
Social Media Management
Expert
Social Media Management
Expert
Community Management
Expert
Community Management
Expert
Content Creation and Production
Intermediate
Content Creation and Production
Intermediate
Content Management
Intermediate
Content Management
Intermediate
Graphic Designer
Beginner
Graphic Designer
Beginner
Social Media
Expert
Social Media
Expert
Graphic Design
Expert
Graphic Design
Expert
Copywriting
Expert
Copywriting
Expert
Content Writing
Expert
Content Writing
Expert

Languages

English
Expert
Arabic
Expert

Memberships

Skywards

Frequent Flyer

January 2007

Air Miles

Miles Redeption

January 2004

Fitness First

Fitness Gymnasium

January 2012

Training and Certifications

Training
Internship - University of Dubai
Commercial Bank International - RGB Personnel Administrator Assistant
Jun 2011

Hobbies

  • Music