حسن Yateem

 Manages all functional areas within the Human Resources Department
 Ensures health and safety is embedded in the working culture
 Works with senior management team to integrate the human resource function within the overall business
 Develops yearly business plan for the department and assign goals and targets to the different team leaders, and conducts yearly performance appraisals
 Works closely with other departments to ensure full integration on implementation of policies and procedures
 Designs and implements policies on working conditions, performance management, equal opportunities, consequence management (disciplinary and absence), grievances, employee retention schemes, and staff development
 Supports functions in recruitment and developing job descriptions for all positions
 Works closely with other department heads for medium and long term resource planning
 Works closely with Legal Department to ensure full integration with country laws and regulations
 Focal point for implementation & tracking of senior management decisions
 Focused on creating a superior workforce in a high performance employee-oriented company culture that emphasizes quality and continuous improvement.

Manage all HR needs, with direct reporting to the General Manager and the Presidnt

• Setting the company policy to fit the organizational needs, in-line with the group’s corporate strategy.
• Provide effective communication and access to information to ensure all staff have a clear understanding of HR policy.
• Lead the Employee Relations staff, ensuring the high quality of team members and that resource is managed effectively to support the delivery of an efficient, value added service
• Investigates and reviews all disciplinary actions to ensure the actions are complying with the labour law
• Plan and deliver local and international recruitment campaigns to cover the our manpower recruitment needs.
• Develops and implements recruiting and selecting systems and procedures in order to attract most qualified candidates for position vacancies.
• Enhanced the compensation and benefits system, upon market research and studies.
• Drawn clear organizational chart for every individual division and, and sat manpower plan accordingly.
• Writing customized standard Job description for every position of the ORG chart.
• Monthly processing & auditing the payroll inputs to make sure all compensation and benefits are in line with the company’s standards and budgeting parameters.
• Improving the organizational culture, through observations, long term plans, assessments and trainings. - annual performance Management appraisal, evaluation and reviews.
• Coordination with PRO on day to day PR related activities.

Responsible for 400 employees in After Sales Department:
 Business partner for managers and employees in After Sales Department.
 Managing recruitment process from interview to process.
 Managing leave application process for 400 employees.
 Conduct non-technical training
 Active participation in the manpower planning of business units.
 Responsible for employee relations.
 Participation in the annual performance management process, i.e. goal setting and appraisals.
 Responsible for salary adjustments and variable compensation (performance and spot bonuses).
 Continuously improving the processes for the betterment of HR services.
 Coach and council business managers through HR related concerns.

Served retail customers in universal banking model.
 Cash transactions: deposits, withdrawals and currency exchange.
 Inward and outward transfers of multinational currencies.
 Issuance of draft checks to different countries.
 Introducing new products to clients and showing them their benefits.
 Following up credit cards payments.
 Responsible for clearance, closing and settling client checks.
 Marketing of bank insurances in collaboration with insurance companies: retirement and education.

handling payments of bills for all customers
 Discounting and following up personal, housing and car loans.
 Explaining to customers benefits of their loans and importance of settling it on time.