Scrum Master / Digital Project Manager
Dubai Islamic Bank
Total years of experience :18 years, 0 Months
• Using agile methodology values, principles, and practices to plan, manage, and deliver solutions
• Lead the team to implement Business Banking Onboarding /SME project proficiently in CRM dynamic 365. It also has multiple integration with other banking systems like core, ESB, Customer Risk calculation, AML, CCM (Customer Communication Management), DMS (Data Management System)
• Scheduling and facilitating scrum events, meetings, and decision-making processes.
• Formulation of Project team and coordination of efforts to plan and execute all aspects of a project.
• Ensuring the proper use of collaborative processes and removing impediments for the scrum team.
• Facilitate Product Owner in writing Product Backlog stories and keeping prioritized backlogs for multiple products as the development teams to share estimates for the forthcoming stories
• Tracking project processes, deliverables, and preparing and presenting status reports to stakeholders.
• Leading Projects from initiation to successful delivery according to Bank’s framework and Project Management standards
• Business analysis of requirements with relevant teams, proposing solutions and documenting project scope including process, technical and people’s aspects
• Work together with vendor and efficiently manage multiple vendors.
• Managing projects, developing Project Plans, and monitoring performance by implementing and maintaining procedures.
• Lead scrum teams and provide coaching to team/organization, ensuring adherence to established Agile processes and practices
• Experience in end-to-end delivery of projects including leading IT Transformation related initiatives
• Keep the Development Team in alignment with the Scrum Framework, values, and principles, and ensure the team is focused on continuous improvement
• Possesses conflict resolution, does conversation by focusing on Scrum Values
• Facilitate Agile Ceremonies (Daily Scrums, Sprint Planning, Product Backlog Refinement, Sprint Reviews, Retrospection), Release Planning, and other team activities
• Encourage team self-organization & empowerment with industry Agile Practices
• Ensure preparation for planning through effective Product Backlog Refinement sessions
• Actively remove Impediments that slow any aspect of the development team’s efforts
• Work closely with the Subject Mater Expert, Program Manager, and Product Owner to ensure visibility and resolution of technical and business challenges
• Support the Product Owner in writing effective Product Backlog Items and maintaining the prioritized backlogs for multiple products as the Development Team’s provide estimates for the upcoming items
• Work closely with Project Management to ensure proper project reporting, including active risk management
• Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management and effectively manage conflict resolution.
• Encourage a sustainable pace adhering to the agreed quality management plan with the team. Maintains an agile project management tool (JIRA, Microsoft Schedule).
• Experience of end-to-end implementation of FATCA/CRS, Financial Institution, ODD, Onboarding Customer, Customer Risk Rating Alert Management (CRAM) for Compliance regulation in different respective banking applications.
• Develop and refine the various business/functional/testing requirements in support of the project and systems involved, working alongside the stakeholders/vendor.
• As a Scrum Master leading multiple Scrum Teams through the Agile/Scrum process in the delivery of critical payments banking projects, enterprise software development projects to production systems.
• Coaching and mentoring of Product Owners and Scrum Team members on Agile/Scrum/Lean principles and practices.
• Implements Agile/Scrum practices to facilitate the incremental and adaptive delivery of software products.
• Performed a diverse role in Corporate Banking by Transforming different areas of a business to improve the efficiency and delivery in a digital economy.
• Designed and implement complete Payment & Cash Management solution to meet corporate organization payments requirements through \[online banking platform, API banking, host-to-host(H2H), Credit Card-payment-gateway, TAHSEEL Collection\] Bill Payments and Government Payments resolutions.
• Data modeling, / preparation of requirement specifications / functional specifications and converts them into specialized documents that guide/help technical team to complete their projects successfully.
• Planned Web Services architectures for integrating for Digital Payments \[Wallet\] services with Ministry of Interior (MOI) and EIDA(ICA)
• Identifying and continuously managing project RISKS and mitigate them to ensure that delivery is not negatively impacted.
• Designed ESB architectures applications for integrating for Public Sector Payment external service providers which includes Dubai Immigration, Dubai Civil Defense, JAFZA, Emaratech, MOI, Sharjah City Municipality etc.
• Perform testing including functional, regression, UAT, integration and performance to verify the client’s needs are met.
• Collect business requirements, perform GAP Analysis, evaluate and select/propose IT solutions.
• Developing maps and flowcharts of current and future business processes by using High Level Diagram (HLD), Low Level Diagram (LLD), Data Flow Diagram (DFD), SRS and Use Case.
• Successfully collaborated with technical team by following Agile practices to meet all timeline successfully.
• Align technology decisions with other solution architects and enterprise architects. Participate in solution design, concept visualization and functional and technical requirements definition and documentation.
• Emotionally intelligent with the ability to build strong and lasting relationships with internal and external stakeholders.
• Led teams through the full software development life cycle, including requirements, design, development, deployment, and vendor coordination.
• B2B Systems Integrations
• SOA Implementation for Internal Systems Integrations
• Web API's and Services Design and Development
• Web based Teller Collection System Design and Development
• White Label Virtual Wallet Solution Design and Development
• Problem Analysis and Problem solving
• Database Design and Development
• Web Application Development
• Payment Gateway Development and Integration
• Upgrading Legacy Applications to latest version of .Net Framework
• SQL / Crystal Reports Development
• Credit Card Payment Integration with CyberSource & MasterCard Gateway
• Virtual Wallet Solution Development for Commercial Bank of Dubai
• Critical Systems Application Support
Participated in meetings, technical discussion, reviews and release planning.
• Provided technical assistance during project planning and demonstrations.
• Coordinate and manage code releases and shared APIs with other IT groups.
• Communicate with other management, engineers, product managers and support on
product issues.
• Responsible for development of new programs, analyzes current programs and
processes.
• Deploying the application at client server and giving user training if so required.
• Documents and demonstrates solutions by developing documentation, flowcharts,
layouts, diagrams, code comments and clear code.
• Aid testers/developer and support personnel as needed to determine system problems.
SOA Implementation for Systems Integrations
• CareMonX™ CAD (Health Care System) design and development in a teamwork
• Prepares and installs solutions by determining and designing system specifications,
standards, and programming.
• Analyze user needs and software requirements to determine feasibility of design.
• BIZNAV (Customer Relation Management) system development and support
• Improves system operations by conducting systems analysis, recommending changes in
procedures/processes.
• Code and test software based upon software specifications and design.
• Database Design and Development
• PROMMS (Customer Relation Management) system development
• Window/Web/Mobile Applications Development
• INNOVA CARE (Health Care System) design, analysis, and development in team
environment
• Troubleshoot and resolve issues in different software.
• Self-motivated, problem solving, analytical, and Teamwork skills.
courses: Certificate in German Language
courses: Certificate in French Language
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