Technical Consultant, Microsoft Dynamics AX, PMP
eBECS
Total years of experience :16 years, 0 Months
Responsibilities:
• Software design & development
• Provide Technical Support to Implementations pre & post go-live
• Improve Personal Knowledge & Develop Technical Skills
• Promote Cross Company and Inter-Company Relationships
• Manage & Improve Internal Processes
• Involvement in & Achievement of Company Targets and Goals
Worked on a wide range of projects across UK and KSA on-site/off-site, including (but not limited to):
United Kingdom (UK):
Aston Martin, Royal Mint, William Hair, Harrison Spinks, Journey group, GIST, Williams, Attwater
Kingdom of Saudi Arabia (KSA):
Rajhi group, Mawarid, Zhoor al reef, ACWA, Emdad, NASCO, Al Mwasat, Al Hussain and Al Afalq Group
Provide consultation regarding the implementation and enhancement of payroll/HR (MenaITech HRMS software) system, the administration of the company’s payroll system, also responsible for the timely and accurate delivery of payroll.
Responsibilities:
•Maintain and update the HR System information.
•Provide the needed support for the HR team.
•Develop queries and reports.
•Develop training materials and conducts training courses and workshops on the Payroll/HR System and all related payroll processes.
•Advise management of the capabilities and limitations of the Payroll System.
•Test and validate system updates that impact payroll
•Document payroll system processes and procedures
Achievements:
• Implement the payroll/HR system for Jeddah branch
• Setting the process for handling all payroll/HR transactions
• Train key users on payroll/HR system
• Data Migration and verification from legacy system to the new payroll/HR system
Follow up all steps of operation and implementation of the MenaITech H.R. software, and provide the required training, technical support, consulting, and any needed software related services to reach customers’ satisfaction.
Responsibilities:
* Follow up MenaITech H.R. software operation process and visit clients on regular basis to ensure their full
understanding and satisfaction.
* To train customers on MenaItech software and provide the required consultation and any software related
service including technical support by responding to clients’ inquires regarding errors, problem, configuring,
installation or questions with the implementation and Data Migration Process.
* To prepare and develop the work plan procedures including all steps required for clients implementation
process such as installation, training and follow up of MenaItech software.
* Define all system installation requirements including the needed data, the logical processes, the required
hardware, the operating environment and any interfaces with other systems.
* Maintain and document customers’ profiles.
* Prepare a weekly report regarding all operation activities to project Manager.
* Follow up customer's software versions and provide version control after the completion of the operation
process.
* To keep the project manager updated with the last project status including any potential risk that could
occur and have impact on the project constrains as deadline, cost or scope.
Duties:
• E-Business suite Cloning using rapid clone
• Upgrade E-business suite to version 12.1.3
• Apply application patches and fixes as recommended by the provider.
• Apply Critical Patch updates (security patches) as recommended by Oracle
• Installation, setup and clone of discoverer
• Installation, integration and configuration of oracle internet directory OID/single sign on (SSO)
• Maintain and troubleshoot oracle internet directory OID/single sign on (SSO)
• Resolve concurrent and reports issues
• Setting up windows native authentication WNA
• Investigate, troubleshoot and resolve various end users issues.
• Change application configurations to best suit requirements specification.
• Develop and enhance reports following business requirements.
• Coordinate with end-user to conduct system acceptance testing.
• Data migration between legacy system and HRMS ( oracle solution) system
• Maintenance and administration on Database level (oracle DB)
•Maintenance and administration on OS level (AIX)
Duties:
-Maintenance and administration on Database level (oracle 9i DB)
-Maintenance and administration on OS level (AIX)
-Supporting ATM global System
-Applying releases on system
-Configuration and release management
-NDC+ language (used to design and develop ATM workflow)
Achievements:
- Participated in early workshops to determine private banking department requirements for the new system, the workshops covered the following topics :
Market structure, client risk profiling, prospect management, order life cycle, valuation, and client relationship management.
- Coordinated with business executives, vendor, help desks, facilitate vendor mission in gathering requirements, deployment of system and training resources.
- Preparation of all project documentation including system requirement specification (SRS), system design specification (SDS) and test cases.
- Engaged in performing integration between new private system and Arab bank back office system.
Duties:
Managing a spectrum of areas within the private banking project, such as:
o Vendor management and coordination
o Requirement gathering
o Management and supervision of third party vendors
o Facilitation between business unit, IT, and vendor
o Monitoring and control of the project issues and risks
o Progress and status reporting
ACTIVITIES & TRAINING
- Enrolled in the Certified Management Accountant (CMA) training course,
finished part 2 (Management accounting and reporting) .
- Accounting for non-accountants
- Banking Accounting
- Reconciliation & Arab Bank chart of Account
- Anti Money Laundry (AML)
- Effective Project Management
- Advance Excel
- Business super user training (on private banking applications)
- Software development life cycle (SDLC), Quality Assurance and Quality Control
Software Engineering
