Hashim Alfraek CDCMP, CNIDP, ITIL, Regional Data Centre Manager

Hashim Alfraek CDCMP, CNIDP, ITIL

Regional Data Centre Manager

Oracle - Saudi Arabia

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, IT
Experience
21 years, 5 Months

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Work Experience

Total years of experience :21 years, 5 Months

Regional Data Centre Manager at Oracle - Saudi Arabia
  • Saudi Arabia - Jeddah
  • My current job since September 2019

Lead the region in supporting the data center environment.
In order to maximize the quality of delivery and reliability.
Key Responsibilities:
ü Providing leadership, the direction in the regional Data Centres
ü Establishing and development of teams to execute requirements.
ü Working with distributed teams and contributing to the success of his/her team and other related teams.
ü Coaching and mentoring managers and individual contributors across the organization.
ü Growing the team by recruiting and hiring top talent.
ü Delivering expansion projects on-time with high quality.
ü Collaborating and working effectively with best in class architects, engineers, product managers, QA and Documentation teams.
ü Implementing multi-functional projects and/or systems.
ü Defining and documenting and manage scope, expectations, implementation approach, deliverables, and acceptance testing criteria, whilst appropriately managing risk
ü Driving the delivery of improvements. Interacting across functional areas to ensure unit objectives are met.
ü Demonstrating a track record of an ability to influence thinking or gain acceptance of others in sensitive situations.
ü Define and implement alternative resourcing strategies to ensure full coverage
ü Negotiating and working with local vendors, and drive performance and expectations
ü Implement processes and best practices to conform to local laws, policies, and procedures.
ü Focus and prioritize appropriately on what is most important to Oracle.

Senior Manager, Datacenter Operations at Ports Development Company
  • Saudi Arabia - Jeddah
  • January 2017 to August 2019

Joined the organization as IT Network Manager, moved on upward career trajectories, to merit promotion to the position of Senior Manager, Datacenter Operations

Designation Chronology:
• January 2017 - Present: Senior Manager, Datacenter Operations
• August 2014 - January 2017: IT Network Manager

Achievements:
• Instrumental in building and managing the next generation Data Centre strategies to provide King Abdullah Port (KAP) users with stable environment for large volumes of servers, storage & network equipment.
• Facilitated efficiency improvements, process creation and improvement, and managing daily operational integrity.
Key Responsibilities:
• Developing and managing Data-Center strategies to provide effective and efficient information technology services.
• Ensuring Data-Centers are the foundation upon which KAP’s rapidly growing infrastructure efficiently operates and innovative services delivered.
• Establishing and implementing ‘best-practice’ standards as well as department policies and procedures.
• Developing annual budgets, as well as ongoing stewardship, to ensure appropriate utilization of resources.
• Administering Data Center Operations and Maintenance from planning to execution.
• Delivering a first-class procurement service, leading and managing large scale, complex procurement negotiations whilst managing the key vendor relationships across the IT procurement portfolio.
• Enforcing adherence to Safety, Quality & Environment standards.
• Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive Continuous Improvement and positive changes.
• Assisting & managing relationships with external vendors & contractors.
• Leading various projects and programs as needed to drive long-term objectives for the Data Centers team and beyond.

IT Network Manager at Ports Development Company
  • Saudi Arabia - Jeddah
  • August 2014 to January 2017

Key Responsibilities:
• Designed OSP & ISP, implemented short and long-term strategic plans to make network capacity meets existing and future requirements.
• Reviewed building & ducting drawings for approval from IT perspective.
• Leveraging broad project excellence methodology whilst planning for Passive equipment (fiber optic), Active Equipment (core switch, Firewall, etc) and Wireless project (P2P, PMP, WiFi).
• Successfully delivered litany of projects including design and implementation of network and other key projects - PMS, GOS & ACS, and ERP system.
• Maintained complex, modern, high delivery LAN & WAN infrastructure.
• Coordinated with Service Provider for 17 circuits (DIA & IPVPN)
• Served as a Company Representative in meetings with Government Agencies and private sectors regarding IT.

Network Engineer at C4I at Raytheon
  • Saudi Arabia - Riyadh
  • February 2014 to August 2014

Raytheon will deliver a Command, Control, Communications, Computers and Intelligence (C4I) system to the Kingdom of Saudi Arabia

Achievements:
• Hand-selected as Project Engineer for numerous projects for Saudi Ministry of Defense (MOD).
• Provided ownership of problem through to final resolution of Telecommunication Service Orders for MOD-FON.

Key Responsibilities:
• Entrusted with planning for OSP (PVC, Cabling, Joints, handholds, and Manholes) and ISP (Systems, Cable Terminations) infrastructure.
• Leveraged extensive technical and leadership expertise to manage projects of various size and scope, identified future opportunities, improved processes and drove technical directions of programs.
• Upgraded MOD legacy telephone exchanges & associated infrastructure.
• Oversaw upgrading of Fiber Optic systems and associated infrastructure.
• Functioned as a technical expert across multiple project assignments- Copper and Fiber cabling and associated Communication infrastructure planning. Provided critical direction on projects consistent with achieving specific cost and schedule objectives.
• Aided in the evaluating projects proposals preparation of bid proposals, contracts, scope of work reports, and other documentation for IT projects.

Supervisor, Transmit Station & Network at PANNESMA Co. Ltd
  • Saudi Arabia - Jeddah
  • June 2006 to February 2014

• C4I, C3, EMDAD project and high-speed network project

Achievements:
• Monitored the RSAF Intranet network (LAN) in King Abdullah Airbase to ensure best performance and availability.
• Superintended a team of 12 technicians, provided technical direction and guidance to staff in the operation, maintenance, support and administration of the network and associated infrastructure.

Key Responsibilities:
• Help Desk supervision, leading a dynamic team delivering a fast, frictionless, world-class service. Oversaw work order distributing and remote assistance with following up until final delivery.
• Installed and tested network infrastructures, including running fibre optic cables, Switches and DSL.
• Configured and tested switches such as user access & network security.
• Co-partnered with other teams on shared projects e.g. MPLS, ATM and WAN projects.

Wireless Communications Specialist at Kollsman Saudi Arabia Ltd
  • Saudi Arabia - Jeddah
  • June 2003 to June 2006

• C4I, C3 and high-speed network project

Assistant Engineer (Cooperative Training) at Saudi Service Co. Ltd
  • Saudi Arabia - Jeddah
  • September 2002 to December 2002

Collaborative training in Electronic workshop to apply my knowledge

Electronic Technician (Summer Training) at Hussain A. Saklou & Sons Trading Co. Ltd
  • Saudi Arabia - Jeddah
  • August 2001 to October 2001

• Hussain A. Saklou & Sons Trading Co. Ltd is an agent of Sharp Co.

Education

Bachelor's degree, IT
  • at Arab Open University
  • June 2009

Information Technology and Computing

Diploma, Electrical & Electronics Engineering Technology
  • at Yanbu Industrial College
  • June 2002

Associate Degree

Specialties & Skills

IT Infrastructure
Project Management
Data Center
Microwave Systems
IT Infrastructure
Radar System and Military Systems
Help Desk Management
Microsoft Office
Data Centre Operations
Financial Acumen/ Budgeting
Technology Vision and Strategy
Project Management
Resource Optimization
Scope & Change Management
ITIL Service Strategy
Training & Development
Leadership
ISP and OSP
LAN & WAN Management
TETRA System
Stakeholders’ Relationships
Vsat Aurora Satellite Communications Systems
Vsat Sky Wan Satellite Communications System
Analyzing & Troubleshooting Electronics Circuits Defects
Building & Testing Electronics Circuits by Using PC
Ericsson Microwave Radio Mini-Link E.
SQL program
Timers & Amplifiers Troubleshooting

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certified Network Infrastructure Design Professional (CNIDP®) (Certificate)
Certified Data Centre Management Professional (CDCMP®) (Certificate)
CCNA (Certificate)
Date Attended:
June 2009
Valid Until:
July 2009
ITIL (Certificate)
Date Attended:
January 2009
Valid Until:
January 2009