Hasil Yousef, customer service coordinator

Hasil Yousef

customer service coordinator

Qatar museums - ministry of interior Qatar

Location
Qatar - Doha
Education
Bachelor's degree, LITERATURE
Experience
11 years, 0 Months

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Work Experience

Total years of experience :11 years, 0 Months

customer service coordinator at Qatar museums - ministry of interior Qatar
  • Qatar - Doha
  • June 2021 to August 2023

ATTENDING VISITOR WHO IS VISITING MUESUM THOSE WHO NEED ASSISITANCE
ATTENDING THE ENQUIRIES OF THE CUSTOMER
PREPARING DAILY REPORTS

customer service specialist at Ministry Of Interior - Qatar
  • Qatar - Doha
  • January 2020 to June 2021

ATTENDING CUSTOMER CALLING FOR ASSISTANCE (16000, 107)
ATTENDING THE ENQUIRIES OF THE CUSTOMER
PREPARING DAILY REPORTS
HANDLING EMAIL COMPLAINTS | RESOLVING ON TIME
HANDLING TECHNICHAL COMPLAINTS OF EHTERAZ SOFTWARE
ACHIEVING THE BEST PERFORMER AWARD

ticket reservation agent at Reliable Oasis tourism
  • Qatar - Doha
  • October 2019 to December 2020

ATTENDING THE ENQUIRIES OF THE CUSTOMER
PREPARING DAILY REPORTS
BOOKING TICKETS AND HOTEL BOOKINGS AS PER CUSTOMER ENQUIRIES
USING SYSTEM LIKE TBO HOLIDAYS PORTAL & AMADEUS ETC

sales and operations manager at Fly today consulting FZE
  • United Arab Emirates - Dubai
  • October 2015 to February 2019

PRESENTING THE WEBSITE PORTAL SELLING PLATFORM TO THE TRAVEL COMPANIES
ARRANGING APPOINMENTS WITH ANY SENIOR STAFF OF THE COMPANY
MEETING TARGET AT THE END OF THE MONTH
ASSURING CLIENT SATISFACTION

corporate travel consultant at Al qayed Tours and travels
  • Qatar - Doha
  • December 2013 to October 2015

HANDLING WALK-IN CUSTOMERS COMING FOR AIR TICKETS & HOLIDAYS
HANDLING RESERVATION WITH HELP OF SOFTWARES LIKE AMADEUS ETC

sales and customer service consultant at country club Qatar
  • Qatar - Doha
  • December 2012 to February 2013

ATTENDING THE CUSTOMERS WHO COMING FOR HOLIDAYS
BEHAVING WITH THE CUSTOMERS IN DESCIPLINARY MANNER
AHIEVING MONTHLY TARGET
PREPARING DAILY REPORTS

sales support executive at Volkswagen india
  • India - Kerala
  • May 2011 to December 2012

ASSISTING SHOWROOM SALES TEAM
DELIVERY OF THE NEW VEHICLES
GENERATING SALES LEADS
ACHIEVING THE MONTHLY TARGE

Education

Bachelor's degree, LITERATURE
  • at NAVABHARATH UNIVERSITY
  • April 2012

Diploma in Iata Uftaa

Specialties & Skills

Dedication
Punctuality
Customer Focus
amadeus
advanced Computer Skills
Galileo
COMMUNICATION SKILLS
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DIRECT MARKETING
Microsoft Office

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Tamil
Expert
Malayalam
Native Speaker